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For Companies At a Glance
- Tasks: Identify digital transformation opportunities and manage exciting projects.
- Company: Local government authority focused on customer service excellence.
- Benefits: Hybrid working model, competitive salary, pension, and professional development.
- Why this job: Make a real difference in local services while developing your skills.
- Qualifications: Relevant degree or NVQ Level 6, strong project management skills, and Power BI knowledge.
- Other info: Join a supportive team with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority is looking for a dedicated individual to join its Customer Service Project & Performance team. This role involves identifying digital transformation opportunities, managing various projects, and supporting the Customer Services operation with CRM systems.
The ideal candidate should hold a relevant degree or NVQ Level 6, have strong project management skills, and be familiar with Power BI.
This position offers a hybrid working model along with competitive benefits including pension and professional development opportunities.
Hybrid Digital Transformation & Performance Officer in Ipswich employer: Ipswich Borough Council
Contact Detail:
Ipswich Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Digital Transformation & Performance Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector or those already working in digital transformation roles. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you've got experience with CRM systems or Power BI, make sure to highlight that in conversations. Bring examples of how you've used these tools to drive results in past projects.
✨Tip Number 3
Prepare for the interview by researching the local government's current digital initiatives. This shows you're genuinely interested and ready to contribute to their Customer Service Project & Performance team.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Hybrid Digital Transformation & Performance Officer in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management skills and any experience with digital transformation. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit our Customer Service Project & Performance team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: Since familiarity with Power BI is key for this role, make sure to mention any experience you have with it in your application. If you’ve used it to drive insights or improve processes, let us know – we’re all about data-driven decisions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ipswich Borough Council
✨Know Your Digital Transformation Stuff
Make sure you brush up on the latest trends in digital transformation. Be ready to discuss how you've identified opportunities in previous roles and how you can apply that knowledge to improve customer services.
✨Show Off Your Project Management Skills
Prepare examples of projects you've managed, focusing on your role and the outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to lead and deliver results.
✨Get Familiar with CRM Systems
Since this role involves supporting Customer Services with CRM systems, be prepared to talk about your experience with them. If you’ve worked with specific systems, mention them and discuss how you’ve used data to enhance customer interactions.
✨Power BI Proficiency is Key
If you're familiar with Power BI, make sure to showcase that knowledge. Bring examples of how you've used it to analyse data or create reports that have driven decision-making in your past roles.
