At a Glance
- Tasks: Support HR operations and deliver high-quality administrative services.
- Company: Join a dynamic team within a supportive council environment.
- Benefits: Enjoy flexible working, generous holiday, and professional development opportunities.
- Other info: Hybrid role with a minimum of 2 days in the office each week.
- Why this job: Make a real impact in HR while developing your skills in a collaborative setting.
- Qualifications: NVQ Level 3 in Business Administration or equivalent experience required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly organised and proactive HR Administration Officer to play a key role in ensuring our day-to-day HR Administrative operations run effectively, accurately and in line with relevant legislation, policies and procedures. This is a central role within the HR team, supporting colleagues across the organisation and helping to deliver a high-quality HR service.
Key Responsibilities
- Co-ordinate and manage the HR Administration team to deliver a customer focused and high quality HR service.
- Act as the main point of contact for HR administrative queries, providing clear and confident advice and guidance and manage the HR Helpdesk.
- Maintain and update HR systems and employee records, ensuring accuracy and compliance.
- Support the administrative elements of the wider HR function including identifying and implementing process improvements.
- Use initiative to manage workload, make informed decisions and elevate issues when appropriate.
About You
You should have a proactive and professional approach to your work and be confident taking ownership of tasks. You will be comfortable working independently, while also knowing when to seek advice and collaborate with others. We are looking for someone who has:
- NVQ Level 3 in Business Administration (or above) and/or equivalent experience working in a busy administrative environment.
- Excellent organisational skills and exceptional attention to detail.
- Ability to manage and motivate team members.
- Strong communication abilities, both written and verbal.
- The capacity to problem-solve, prioritise and multi-task effectively.
- A proactive mindset and a commitment to delivering high-quality work.
- Proficiency in IT skills using Microsoft Office applications including Teams and Excel.
Relevant Information
The HR Administration team provides administrative support to all areas of the Council, including Recruitment, onboarding, preparing contracts of employment, changes to contracts, administering leavers, maintaining relevant parts of the HR information system, contributing to project work. There is a requirement for regular communication with employees at all levels across the various service areas, either in person, via Teams/phone call or through email.
Hours of Work
37 per week, Monday to Friday.
Hybrid Working
This is a hybrid working role (a minimum of 2 days per week working in the office).
Benefits
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
HR Officer in Ipswich employer: Ipswich Borough Council
Join our dynamic HR team as an HR Administration Officer, where you'll play a pivotal role in delivering high-quality HR services within a supportive and collaborative work environment. We pride ourselves on offering excellent employee benefits, including generous holiday entitlements, a robust pension scheme, and opportunities for personal and professional development, all while enjoying the flexibility of hybrid working. Our commitment to fostering a proactive and inclusive culture ensures that you will thrive and grow in your career with us.
StudySmarter Expert Advice🤫
We think this is how you could land HR Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an HR Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching common HR scenarios and questions. Practise your responses, focusing on how you can bring your organisational skills and proactive mindset to the table. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that suit your skills and interests. Tailor your approach to each application!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for their HR team.
We think you need these skills to ace HR Officer in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Officer role. Highlight your relevant experience, especially in administration and team management, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our HR team. Mention specific examples of how you've delivered high-quality work in previous roles.
Show Off Your IT Skills:Since proficiency in Microsoft Office is key, make sure to mention your experience with Teams and Excel. If you’ve used these tools to improve processes, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at Ipswich Borough Council
✨Know Your HR Basics
Make sure you brush up on key HR legislation, policies, and procedures relevant to the role. Being able to confidently discuss these topics will show that you're proactive and well-prepared.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed administrative tasks in the past. Highlight your attention to detail and ability to prioritise effectively, as these are crucial for the HR Administration Officer role.
✨Communicate Clearly
Practice your verbal and written communication skills. Be ready to demonstrate how you would handle HR queries and provide guidance, as clear communication is key in this position.
✨Demonstrate Initiative
Think of instances where you've identified process improvements or taken ownership of a task. Showing that you can manage your workload independently while knowing when to collaborate will impress the interviewers.
