Do you have the skills, knowledge and ambition to take your first step into management within Sport and Leisure? If so, this could be the ideal opportunity to gain practical leadership experience. We are seeking flexible Duty Supervisors who are available to work evenings and weekends and join the team on a five-hour-per-annum basis.
Take the lead and make a splash
- Lead with confidence.
- Inspire a brilliant team.
- Deliver the best service.
This is your opportunity to be the driving force behind a safe, welcoming and high-performing leisure facility. As our Duty Supervisor, you will be the trusted leader on shift: motivating colleagues, delighting customers and making the decisions that keep the whole operation moving.
Summary
Do you have the skills, knowledge and ambition to take your first step into management within Sport and Leisure? If so, this could be the ideal opportunity to gain practical leadership experience. We are seeking flexible Duty Supervisors who are available to work evenings and weekends and join the team on a five-hour-per-annum basis.
Take the lead and make a splash
- Lead with confidence.
- Inspire a brilliant team.
- Deliver the best service.
- Make a visible difference.
This is your opportunity to be the driving force behind a safe, welcoming and high-performing leisure facility. As our Duty Supervisor, you will be the trusted leader on shift: motivating colleagues, delighting customers and making the decisions that keep the whole operation moving.
Essential requirements
1 A level or 5 GCSEs (gradesA – C) including Maths andEnglish or an NVQ Level 3 ina leisure related subject or 2years qualitative experience.First Aid at Work certificateAutomated ExternalDefibrillation CertificateNEBSM CertificateManaging Health and SafetyQualificationPool Plant OperationsRLSS NPLQ– evidence ofcontinuous training to supportthe qualificationCertificates andApplication FormRelevantexperienceExperience of working in asimilar environmentExperience of supervisingmembers of staffExperience of working in afrontline customer serviceenvironmentExperience of working in ateam to achieve sharedobjectivesKnowledge of andexperience of Health andSafety in the workplaceExperience of handling andreconciling moniesExperience of coaching sportand Sports DevelopmentExperience of conductingstaff one to one meetingsand yearly reviewsApplication Formand InterviewSpecialistknowledgeWorking knowledge ofMicrosoftWord/Excel/Outlook ordatabasesUnderstanding ofSafeguardingExperience of using XNComputerised BookingSystemExperience of usingPowerPointKnowledge andunderstanding of Pool PlantRoom operationsApplication Formand InterviewPersonal skillsActive listening skills egwhen dealing with complaintsor people who are upsetAble to establish rapport withcustomersAbility to organise andprioritise workload andachieve objectives whilstmanaging competingpressuresCapable of workingeffectively without day to daysupervisionAbility to problem solve anduse initiative when faced withdifficult and sensitivesituations.InterviewSpecial workingconditionsUnsocial HoursIrregular HoursThis post requires anEnhanced CRB Disclosure
Proud member of the Disability Confident employer scheme
Duty Supervisor
Company: Ipswich Borough Council
Salary: £16.34 to £17.17 an hour
Hours: Part-time
Location: Ipswich, IP1 2DE
Working pattern: On-site
Job type: Permanent
Posting date: 4 Nov 2026
Closing date: 22 Nov 2026
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Duty Supervisor in Ipswich employer: Ipswich Borough Council
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