At a Glance
- Tasks: Enforce parking regulations and ensure a safer, more accessible town.
- Company: Join our fast-paced Parking Services Team making a real difference.
- Benefits: Good salary, generous holiday, gym membership, and flexible working options.
- Other info: Active outdoor role with opportunities for personal and professional growth.
- Why this job: Be part of a team that enhances community safety and accessibility.
- Qualifications: Confident communicators with strong customer service skills needed.
The predicted salary is between 24000 - 28000 £ per year.
We have an exciting opportunity to join our fast‑paced and expanding Parking Services Team. We are currently recruiting two Civil Enforcement Officers who will play a key role in supporting a safer, more accessible town by ensuring parking regulations are upheld. Your work will directly contribute to reducing congestion and creating a welcoming environment for residents, businesses, and visitors.
The Role – What You’ll Be Doing
As a Civil Enforcement Officer, your primary responsibility will be to enforce parking regulations through the fair and consistent issuing of Penalty Charge Notices (PCNs). You will work across a range of locations including:
- Restricted parking areas
- Council car parks
- On‑Street pay and display bays
- Resident parking zones
The role will also involve vehicle immobilisation and removal when necessary. This is an active, outdoor role where you will patrol on foot and by using a company vehicle. You’ll work in all weather conditions across a variety of environments, and the role includes elements of manual handling and physical activity. You’ll follow a 3‑week shift rota, covering operational hours which include evenings and weekends.
About You
We’re looking for confident, resilient individuals who can communicate effectively with the public in a professional and respectful manner. You will:
- Be assertive but approachable
- Remain calm under pressure and handle challenging situations professionally
- Demonstrate strong customer service skills
- Be comfortable working independently and as part of a team
A standard DBS check is required for this position.
Benefits
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
Civil Enforcement Officer in Ipswich employer: Ipswich Borough Council
Join our dynamic Parking Services Team as a Civil Enforcement Officer, where you'll play a vital role in enhancing the safety and accessibility of our town. We pride ourselves on fostering a supportive work culture that values professional growth, offering generous benefits such as a career-grade pension scheme, flexible working options, and opportunities for personal development. With a focus on teamwork and community engagement, this position not only provides meaningful work but also allows you to make a positive impact on the lives of residents and visitors alike.
