Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Council's property services and ensure smooth operations at Layard House.
- Company: Join a forward-thinking Council dedicated to maintaining quality homes for tenants.
- Benefits: Enjoy flexible hours, generous holidays, and professional development opportunities.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in quality management and strong communication skills are a plus.
- Other info: Work in a dynamic environment with a supportive team and great career growth.
The predicted salary is between 24000 - 36000 £ per year.
The Business Support Officer role is a varied and interesting role in one of the Council's largest front line services. Maintenance & Contracts are responsible for all property related matters relating to the Council's 7,800 Council homes. The Council spends circa £25m maintaining, improving and keeping those homes safe and decent for our tenants. The service works from a brand new BREEAM outstanding environmentally friendly depot called Layard House.
The role involves providing all of the business support you would expect from a busy front-line service with 145 employees. You will be required to ensure the service can successfully deliver its objectives for the Council and our tenants. The postholder will report to the Business Support Team Leader with a focus on the administration and reporting of the Layard House depot facility contracts. The post holder will also assist with the day-to-day operational management of the depot and work with colleagues in our Waste & Fleet teams to ensure the depot is maintained and serviced to the exemplary standards expected.
The role is five days a week, 22.2 hour part time (Monday through to Friday) and is based at Layard House, 11 New Way, Ipswich. IP2 OFA. The hours of work are flexible with the expectation that work is completed within the business hours of between 8am and 5pm. You may be required to work at other locations such as the Council's head office, Grafton House, on occasions. The Council operates a flexible working policy but due to the nature of this role, which often requires a hands on approach, it is anticipated you will be expected to work office based at Layard House, not less than three days a week.
Experience in quality management systems, processes and procedures would be extremely beneficial. You will be expected to work on your own initiative and be confident to make your own decisions, communicate to a wide audience and guide and advise both employees and external contractors where necessary. Hours of work are 22.2 per week, Monday to Friday. This is a hybrid working role (a minimum of 3 days per week working in the office).
Benefits:
- Career average pension scheme
- Generous holiday and sick pay entitlements
- Subsidised parking for work and leisure
- Public transport discounts
- Free swimming and gym membership
- Cycle purchase scheme
- Plenty of personal and professional development opportunities
- Flexible working
- Hybrid working opportunities
- Employee Assistance Programme
- Opportunity to work with great colleagues
Business Support Officer in Ipswich employer: Ipswich Borough Council
Contact Detail:
Ipswich Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Council on LinkedIn. Ask them about their experiences and any tips they might have for landing the Business Support Officer role.
✨Tip Number 2
Prepare for the interview by researching the Council's values and recent projects. Show us that you’re not just interested in the job, but also in contributing to the community and making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality management systems and decision-making. We want to see how you can handle real-life scenarios in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Layard House.
We think you need these skills to ace Business Support Officer in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in quality management systems and any administrative skills that align with the job description. We want to see how you can contribute to our team!
Showcase Your Initiative: In your application, emphasise your ability to work independently and make decisions. The role requires someone who can take charge and guide others, so share examples of when you've successfully done this in the past. We love proactive candidates!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us process your application smoothly. We’re excited to hear from you!
How to prepare for a job interview at Ipswich Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the responsibilities, especially around administration and reporting for the Layard House depot. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Initiative
This role requires someone who can work independently and make decisions. Prepare examples from your past experiences where you've taken the initiative or solved problems on your own. This will demonstrate your ability to handle the responsibilities of the job effectively.
✨Communicate Clearly
As you'll be guiding and advising both employees and external contractors, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your delivery.
✨Highlight Relevant Experience
If you have experience with quality management systems or similar processes, make sure to highlight this during your interview. Relate your past roles to the requirements of the Business Support Officer position, showing how your background makes you a great fit for the team.
