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- Tasks: Support the Building Control team with applications and customer enquiries.
- Company: Join a dynamic council team focused on community building.
- Benefits: Enjoy flexible working, generous holidays, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable administrative experience.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Hybrid role with great colleagues and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
A Building Control Administrator provides essential administrative support to the Building Control team who carry out the regulatory Building Control function as well as providing a customer facing role to clients, architects, builders and other departments within the council.
Responsibilities
- Process new applications, support existing applications, and update information on the document management system.
- Act as a first point of contact for the department by answering telephone and email enquiries from the public, builders, architects, third party suppliers as well as other council departments.
- Book inspections and coordinate scheduling as required.
- Assist in maintaining effective customer support functions during core hours.
- Support a hybrid working model with two days a week in the office as part of a small team of support and Inspection staff.
Qualifications and Skills
- Ability to work under pressure, deal with difficult customers in a calm and efficient manner, follow documented procedures and escalate issues as needed.
- Understanding of the Building Control function is desirable but not essential.
- Proficient in Microsoft Office products (Word and Excel) and familiar with processing emails.
Hours and Location
Hours of work are 37 per week, Monday to Friday. This is a hybrid role with a minimum of two days per week working in the office.
Benefits
- Salary; career grade average pension scheme; generous holiday and sick pay entitlements; subsidised parking for work and leisure; public transport discounts; free swimming and gym membership; cycle purchase scheme; personal and professional development opportunities; flexible working and hybrid working opportunities; Employee Assistance Programme; and the opportunity to work with great colleagues.
Contact
For more information about this role please contact Tracy Bailey (she/her).
Accessibility
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Documents
Please download the Job Description and Person Specification to find out more about this role.
Interviews
Interviews will be held on Monday 9th February 2026 and Tuesday 10th February 2026.
Note
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and/or to close the opportunity to applicants once we receive sufficient applications. CVs are not accepted.
Building Control Administrator in Ipswich employer: Ipswich Borough Council
Contact Detail:
Ipswich Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Control Administrator in Ipswich
✨Tip Number 1
Get to know the Building Control function a bit better! Even if you don’t have direct experience, showing that you’ve done your homework can really impress. Check out resources online or chat with someone in the field to get the lowdown.
✨Tip Number 2
Practice your communication skills! As a Building Control Administrator, you'll be the first point of contact for many. Role-play some scenarios with a friend to handle tricky customer queries calmly and efficiently.
✨Tip Number 3
Don’t forget to showcase your tech skills! Brush up on Microsoft Office, especially Word and Excel. Maybe even create a mock document or spreadsheet to demonstrate your proficiency during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Building Control Administrator in Ipswich
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a good look at the job description. Understanding what we’re looking for in a Building Control Administrator will help you tailor your application and show us why you’re the perfect fit.
Show Off Your Skills: Make sure to highlight your experience with Microsoft Office and any customer service skills you have. We want to see how you can handle pressure and deal with tricky situations, so don’t be shy about sharing relevant examples!
Keep It Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ipswich Borough Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Building Control Administrator. Understand how to process applications and manage enquiries, as this will help you answer questions confidently during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've dealt with difficult customers in the past. Highlight your ability to remain calm under pressure and follow procedures, as these are key skills for the role.
✨Brush Up on Microsoft Office
Since proficiency in Word and Excel is essential, make sure you're comfortable using these tools. You might be asked about your experience with them, so having specific examples ready can set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and hybrid working model. This shows your interest in the role and helps you gauge if it's the right fit for you.
