At a Glance
- Tasks: Support the Revenues Team with Council Tax and Housing Benefit administration.
- Company: Join a successful team in a supportive local authority environment.
- Benefits: Great salary, pension scheme, generous holidays, and flexible working options.
- Other info: Enjoy personal development opportunities and a positive team culture.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: GCSE Maths and English, plus strong communication and organisational skills.
The predicted salary is between 24000 - 28000 £ per year.
An exciting opportunity has become available to join our successful Revenues Team as a full‑time Assistant Revenues and Inspection Officer. The Revenues Team is responsible for administering Council Tax, Non‑Domestic Rates, and Housing Benefit Overpayments across our three partner Local Authorities. Based at Grafton House, Russell Road, Ipswich, with opportunities for hybrid working, you will play a key role in supporting the Revenues Team.
- Maintaining Direct Debit payments
- Tracing non‑payers
- Processing and reviewing system‑generated reports
- Providing general administrative and operational support to the Revenues Team
We are looking for someone who has:
- GCSE Maths and English, or equivalent qualifications
- Experience using email, word processing, and spreadsheet software
- The ability to organise, prioritise, analyse information, and work independently
- Strong communication skills and a customer‑focused approach
- A flexible, positive, and proactive attitude
- Experience using Revenues and Benefits software systems is desirable
This is a full‑time position working 37 hours per week, Monday to Friday. As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
Assistant Revenues and Inspection Officer in Ipswich employer: Ipswich Borough Council
Join our dynamic Revenues Team in Ipswich, where we prioritise employee well-being and professional growth. With a supportive work culture that embraces flexibility through hybrid working options, you will enjoy generous benefits including a career-grade pension scheme, subsidised parking, and access to fitness facilities. We are committed to fostering a collaborative environment that empowers you to thrive while making a meaningful impact in local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Revenues and Inspection Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Revenues Team on LinkedIn. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Council Tax and Non-Domestic Rates. We want to see that you’re not just interested in the role, but that you understand the key responsibilities too!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks or projects. This will highlight your ability to prioritise and work independently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Assistant Revenues and Inspection Officer in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with administrative tasks and any relevant software you've used. We want to see how your skills match up with what we're looking for in the Assistant Revenues and Inspection Officer role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining our Revenues Team and how your customer-focused approach can make a difference. Keep it friendly and professional!
Show Off Your Skills:Don’t forget to mention your GCSE Maths and English qualifications, as well as your experience with email and spreadsheets. We love seeing candidates who can organise and analyse information effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Ipswich Borough Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Assistant Revenues and Inspection Officer role. Familiarise yourself with Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your experience with email, word processing, and spreadsheet software during the interview. Be ready to discuss specific examples of how you've used these tools in previous roles, especially if you can relate them to the tasks you'll be handling in the Revenues Team.
✨Demonstrate Your Customer Focus
Since this role requires a customer-focused approach, prepare to share examples of how you've successfully dealt with customers or clients in the past. Think about situations where you went above and beyond to resolve issues or improve their experience.
✨Be Proactive and Positive
Exude a flexible and proactive attitude during the interview. Employers love candidates who can adapt to changing situations and maintain a positive outlook. Share instances where you've taken initiative or tackled challenges head-on to showcase this trait.
