Ipsum is recruiting a Customer Renewals Advisor in Wakefield to manage end-to-end renewal processes, build strong customer relationships, and drive retention across the customer base. The role requires clear communication and a proactive approach to renewing contracts by phone and online.
You will prepare renewal documentation, follow up with customers, and ensure timely renewals while collaborating with internal teams to deliver a smooth renewal experience.
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Customer Renewals Specialist (12-Month FTC) in Wakefield employer: Ipsum
Ipsum is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in Haydock/Warrington. With generous benefits such as 25 days annual leave, career progression opportunities, and access to mental health support, you will find a fulfilling environment that encourages personal and professional growth while making a meaningful impact in the Water and Infrastructure sector.