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- Tasks: Lead operations and ensure high-quality service delivery across projects.
- Company: Join Ipsum, a supportive company focused on your career growth.
- Benefits: Enjoy 25 days leave, health support, and discounts on everyday expenses.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in construction or utilities with strong leadership and communication skills.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: South West of England
What’s in it for you:
- 25 days annual leave plus bank holidays
- Option to buy up to 5 additional holidays
- Group Personal Pension Plan
- Career development and progression with professional qualifications
- 24/7 virtual GP and mental health support
- Cycle to Work scheme
- Discount club including supermarkets, phone bills, gyms and more
- Life assurance cover
- Long service recognition
- Enhanced Maternity Pay
- Paid volunteering opportunities
About the role:
As an Operations Manager, you will support the Regional Director South by leading the operational and commercial performance of the framework within the region. You will translate strategy into effective delivery and ensure strong performance across time, cost, quality and safety. You will provide leadership across all projects, strengthen operational resilience and ensure high quality service delivery that meets regulatory, contractual and customer expectations.
Operational Leadership and Service Delivery:
- Lead day to day operations in line with regional strategy
- Support delivery planning, forecasting and programme development
- Act as senior operational contact ensuring KPIs and SLAs are achieved
- Provide operational updates and performance reporting
- Lead and coach operational teams to ensure capability and engagement
- Manage resource planning across maintenance, reactive works and project support
- Ensure accurate job planning, scheduling and reporting through Ipsum systems
- Monitor performance, address issues and implement improvements
- Drive operational resilience and continuous improvement
Safety, Compliance and Quality:
- Ensure compliance with Health, Safety, Environmental and Quality standards
- Champion a strong safety culture
- Lead incident response and restoration activities
- Review incidents and audits and embed corrective actions
- Ensure delivery meets company, client and regulatory expectations
Customer and Stakeholder Management:
- Manage escalations professionally to achieve positive outcomes
- Build strong relationships with customers, partners and stakeholders
- Represent the region at client forums and operational reviews
- Support development of Ipsum’s brand reputation and future opportunities
About you:
Qualifications and Professional Memberships:
- Experience in at least two of the following sectors: Construction, Utilities or Framework delivery
- Proven leadership experience managing operational teams
- Strong organisational, planning and decision making abilities
- Experience in customer facing or contractual environments
- Excellent communication and stakeholder management skills
- Full UK Driving Licence
Knowledge and Experience:
- Strong leadership and team building skills
- Excellent communication and interpersonal abilities
- Ability to manage unexpected challenges with creative problem solving
- Solid commercial, financial and analytical understanding
- Proven delivery of key targets and resource management
- Experience working with different contractual arrangements
- Track record delivering project portfolios
- Ability to thrive in a high performing environment
Equal Opportunities:
We welcome applications from all backgrounds and are committed to building a diverse and inclusive workforce. Please review our Privacy Policy before applying to understand how we process your data in line with GDPR.
Next steps:
If you are interested in this opportunity, please apply or contact the Careers Team for more information.
Operations Manager in Taunton employer: Ipsum
Contact Detail:
Ipsum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Taunton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager in Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in construction, utilities, or framework delivery, and showcase your leadership skills. We want to see how you can translate strategy into effective delivery!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our needs. Don’t forget to mention your experience in managing operational teams and achieving KPIs.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. We love to see quantifiable results, so if you’ve improved performance or led successful projects, make sure to highlight those!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our Careers Team!
How to prepare for a job interview at Ipsum
✨Know the Company Inside Out
Before your interview, take some time to research Ipsum thoroughly. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
As an Operations Manager, you'll likely face scenario-based questions that assess your problem-solving skills. Think of examples from your past experience where you've successfully led teams or managed projects under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Style
Highlight your leadership experience and how you engage with operational teams. Be ready to discuss your approach to coaching and developing team members, as well as how you handle conflicts or escalations. This is crucial for demonstrating your fit for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future projects, team dynamics, or how they measure success in the Operations Manager role. This shows you're proactive and genuinely interested in contributing to their success.