Operations Support Apprentice
Operations Support Apprentice

Operations Support Apprentice

Full-Time 800 - 1400 £ / month (est.) No home office possible
Ipsum

At a Glance

  • Tasks: Provide essential admin support and gain hands-on experience in operations.
  • Company: Join Ipsum, a supportive company focused on your career growth.
  • Benefits: 25 days leave, pension plan, mental health support, and discounts.
  • Why this job: Kickstart your career with real support and professional qualifications.
  • Qualifications: 5 GCSEs and proficiency in Microsoft Office required.
  • Other info: Dynamic team environment with regular social events and career progression.

The predicted salary is between 800 - 1400 £ per month.

What’s In It For You… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you are starting a career with real support behind it.

  • 25 days annual leave plus bank holidays with the option to buy more
  • Group Personal Pension Plan
  • Car Allowance
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP and Mental health support & counselling services
  • Cycle to Work scheme
  • Discount club – supermarkets, phone bills, gyms & more!
  • Life assurance cover
  • Long service recognition
  • Active local social committees
  • Regular social events

About The Role… As an Operations Support Apprentice, you’ll play a key role in providing essential administrative and compliance support to Ipsum’s operational business units as part of the Group Operational Support Team. You’ll gain hands‑on experience across a range of support services while completing an approved Business Administration apprenticeship, developing the skills and knowledge needed to begin a successful career in operations.

As an Operations Support Apprentice you will…

  • Book internal and external training and update company systems
  • Issue tools, equipment, and PPE to operatives and record allocations
  • Input audit and inspection data onto company systems
  • Support general office tasks such as post, stock replenishment, and greeting visitors
  • Scan, print, and upload training, ID, and authorisation documents
  • Maintain and update business and team documentation
  • Keep database information up to date across systems and portals
  • Assist colleagues in the Operations Support Team when needed
  • Complete all study and development required for the apprenticeship

About You… You’ll be someone who stays calm under pressure, communicates confidently across phone, email and Teams, and takes pride in making improvements. Self‑motivated and customer‑focused, you can spot where your support will help colleagues and are comfortable working on your own initiative. You’ll be proficient in Microsoft Office, with SharePoint knowledge and previous admin experience being an advantage. You’ll also have 5 GCSEs (Grade 4-9 / A-C or equivalent)* to support your apprenticeship learning.

Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.

Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Operations Support Apprentice employer: Ipsum

At Ipsum, we prioritise the well-being and development of our employees, offering a supportive work environment that fosters career growth through comprehensive training and professional qualifications. Located in Wakefield, our vibrant culture is enriched by active local social committees and regular events, ensuring a balanced work-life experience while providing generous benefits such as 25 days annual leave, mental health support, and a cycle to work scheme. Join us as an Operations Support Apprentice and embark on a rewarding career path with ample opportunities for personal and professional advancement.
Ipsum

Contact Detail:

Ipsum Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Support Apprentice

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Ipsum. You never know who might give you a heads-up about an opportunity or even put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to operations support. We recommend doing mock interviews with friends or family to build your confidence and get feedback on your responses.

✨Tip Number 3

Showcase your skills! Bring examples of your previous work or projects that highlight your administrative abilities and customer focus. This will help you stand out and demonstrate how you can contribute to the team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ipsum family.

We think you need these skills to ace Operations Support Apprentice

Administrative Support
Compliance Support
Microsoft Office Proficiency
SharePoint Knowledge
Data Entry
Communication Skills
Customer Focus
Self-Motivation
Initiative
Attention to Detail
Time Management
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Support Apprentice role. Highlight any relevant experience or skills that match what we’re looking for, like your admin skills or proficiency in Microsoft Office.

Show Your Personality: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share examples of how you’ve stayed calm under pressure or made improvements in previous roles.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at Ipsum

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Operations Support Apprentice role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Communication Skills

Since the role involves communicating across various platforms, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past experiences, whether through phone calls, emails, or team meetings. This will demonstrate your ability to stay calm under pressure and engage with colleagues.

✨Highlight Your Initiative

The company values self-motivated individuals who can spot where their support is needed. Think of instances where you've taken the initiative to improve a process or help a colleague. Sharing these examples will illustrate your proactive approach and customer-focused mindset.

✨Brush Up on Microsoft Office Skills

As proficiency in Microsoft Office is essential for this role, take some time to refresh your skills. Be prepared to discuss your experience with tools like Excel, Word, and SharePoint. If possible, mention any specific projects where you've used these applications to achieve results.

Operations Support Apprentice
Ipsum

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