Location: Chippenham
Employment type: Full time / Permanent
Working Hours: Monday to Friday, 50 hours per week
What’s in it for you
- 28 days annual leave with the option to buy up to 5 additional holidays
- Group Personal Pension Plan
- Career development & progression with the opportunity to earn professional qualifications
- 24/7 access to a virtual GP and Mental health support & counselling services
- Cycle to Work scheme
- Discount club - supermarkets, phone bills, gyms & more?!?
- Life assurance cover
- Long service recognition
- Enhanced Maternity Pay
- Paid volunteering opportunities in your community
About the role
To hand-deliver planned service interruption information to client customers. Communicate relevant details to the project team.
As a Planner Service Interruption Carder you will?
- Communicate planned service interruption to client customers through delivery of cards/letters
- Communicate verbally with customers and elevate relevant information to the project team
- Obtain relevant operational information for project teams and communicate these clearly
- Identify relevant hazards and relay these to the project team (for example animals on property, anti-social behaviour, etc.)
- Arrange access to work sites through residents, landlords and landowners.
- Produce and print outage cards/letters and ad-hoc administrative duties, as required
- Walk overhead line routes to ascertain information required to complete works.
About you
- Previous overhead line and customer-facing experience is preferable.
- The ability to remain calm under pressure.
- Excellent communication skills.
- A desire and personal pride to make improvements.
- Self-motivation and ability to work on own initiative.
- A strong customer focus.
- An ability to identify where assistance will help colleagues.
- Proficient in the use of IT equipment such as mobile phone/tablets.
Our commitment to Equal Opportunities
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
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Planner Service Interruption Carder in Chippenham employer: Ipsum
Ipsum is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in Haydock/Warrington. With generous benefits such as 25 days annual leave, career progression opportunities, and access to mental health support, you will find a fulfilling environment that encourages personal and professional growth while making a meaningful impact in the Water and Infrastructure sector.
