Operative Development Assistant

The Operative Development Assistant (ODA) will support the Operative Development Manager in delivering high-quality training and development programs for operatives within the Trenchless workforce. This role will focus on assisting in training coordination, on-site mentoring, and ensuring a structured approach to upskilling employees. The ODA will play a key role in maintaining training records, organising learning sessions, and providing hands-on support to operatives in their day-to-day activities.

Principal Accountabilities:

• Assist in the delivery of in-house and on-site training programs.
• Support operatives with hands-on training, ensuring they meet the required capability levels.
• Coordinate and schedule training sessions, including external courses and on-the-job learning.
• Help operatives understand compliance requirements, paperwork, software systems, and client protocols.
• Accompany operatives to job sites to provide guidance and reinforce training principles.
• Help operatives develop knowledge in key areas such as infiltration, repairs, CCTV surveys, and other drainage-related tasks.
• Ensure operatives adhere to company standards and procedures to maintain high-quality work output.

Training Coordination & Administration:

• Maintain and update training records, ensuring all operatives progress according to the Technical Development Framework.
• Track skill development and identify gaps in training needs.
• Support in organizing external training sessions at locations such as Severn Trent Training Centre.
• Work closely with the ODM to align training programs with company objectives.
• Collaborate with the PMO team to coordinate external training requirements.
• Liaise with depot teams across locations (e.g., Haydock, Scotland) to facilitate targeted training.

Qualifications & Experience:

• Experience in training, workforce development, or a similar role within the construction, utilities, or trenchless technology sector.
• Strong organizational and communication skills.
• Ability to mentor and support operatives in both classroom and field settings.
• Familiarity with training documentation, compliance, and workforce management.
• Willingness to travel to multiple depots for training initiatives.

About You

Desirable Qualifications & Professional Membership(s):

• Driving Licence.
• Experience in Utilities Industry.
• IT literate and proficient in Microsoft Office package.
• Self-motivated.
• Good interpersonal skills.
• Analytical skills.
• Working knowledge of Health and Safety.
• Knowledge of waste network operations business processes.
• Experience in building collaborative relationships with existing and new clients and suppliers.
• Professional and positive approach.
• Self-motivated and organised.
• Flexible attitude and approach.
• Team player, and able to work on own initiative.

Benefits:

• Life Assurance Cover
• Flexible Working
• Long Service Awards
• Volunteer Opportunities: Opportunities to volunteer and make a difference through local community projects and initiatives

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