At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights from US business customers.
- Company: Join Ipsos, a global leader in market research with a supportive team culture.
- Benefits: Enjoy flexible shifts, remote work options, and full paid training.
- Other info: Long-term shifts available based on performance in a friendly environment.
- Why this job: Make a real impact by helping clients shape their business decisions with your insights.
- Qualifications: Excellent English communication skills and experience with American customers are essential.
The predicted salary is between 24000 - 36000 £ per year.
Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the American market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions. This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel) or Edinburgh.
Key Responsibilities
- Conduct telephone interviews using scripted questionnaires.
- Gather accurate, detailed feedback from participants.
- Communicate confidently with customers in the US business environment.
- Maintain professionalism, ethical standards, and high‑quality data collection.
Required Skills & Qualifications
- Excellent English communication skills, both verbal and written.
- Experience speaking with or servicing American customers (e.g., call centre, customer service, sales, or research).
- Confident computer skills.
- Laptop or PC with Windows 10 or above and a working webcam (for interactive training).
- USB headset with microphone for clear audio.
What We Offer
- Full paid training—no prior market research experience required.
- Flexible working schedule, with remote options available.
- Opportunity to work with a globally recognised engineering client.
- Long‑term, ongoing shifts based on performance.
- Friendly, supportive team environment.
Ready to Start Your Ipsos Journey? Join our team of professional Market Research Interviewers and help deliver insights that make a real difference. Apply today and enjoy flexible, rewarding work with a global leader in research!
Market Research Telephone Interviewer - English speaking (US Market experience) in Slough employer: Ipsos
Ipsos is an exceptional employer that values flexibility and employee growth, offering a supportive team environment where you can thrive as a Market Research Telephone Interviewer. With the option to work remotely or from our vibrant offices in London or Edinburgh, you will enjoy a work-life balance while contributing to meaningful projects that shape business decisions for clients across various sectors. Our commitment to full paid training ensures that you will be well-equipped to succeed, regardless of your prior experience.
StudySmarter Expert Advice🤫
We think this is how you could land Market Research Telephone Interviewer - English speaking (US Market experience) in Slough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the market research field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face as a Telephone Interviewer. This will help you communicate confidently and show off those excellent English skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let your passion for market research shine through. They want to see that you're excited about gathering insights and making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about flexible shifts and remote work options right there.
We think you need these skills to ace Market Research Telephone Interviewer - English speaking (US Market experience) in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with American customers and any relevant skills. We want to see how you can bring your unique background to the table, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your experience aligns with what we’re looking for. Keep it friendly and professional—just like us!
Show Off Your Communication Skills:Since this role involves engaging with customers over the phone, make sure your written application reflects your excellent communication skills. Clear, concise, and confident writing will catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Ipsos
✨Know Your Market
Familiarise yourself with the American market and its nuances. Understand the types of businesses you might be interviewing and their specific needs. This will help you engage more effectively and show that you’re genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be conducting interviews, practice your verbal communication skills. Try role-playing with a friend or family member to get comfortable with the scripted questionnaires. Clear and confident communication is key to gathering accurate feedback.
✨Technical Readiness
Ensure your tech setup is ready for the interview. Test your laptop or PC, webcam, and USB headset beforehand. A smooth technical experience will help you focus on the conversation rather than troubleshooting issues during the interview.
✨Showcase Your Experience
Highlight any previous experience you have engaging with American customers, whether in customer service, sales, or research. Be prepared to share specific examples of how you handled different situations, as this will demonstrate your capability and confidence.
