At a Glance
- Tasks: Help organisations maximise employee listening technology and shape impactful strategies.
- Company: Join Ipsos Karian and Box, a community of employee experience experts.
- Benefits: Enjoy 25 days leave, pension contributions, and flexible working options.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact on employee experience for global clients.
- Qualifications: Experience with employee listening platforms and strong client management skills.
The predicted salary is between 60000 - 80000 £ per year.
Job Description
Are you an experienced employee experience consultant with strong employee listening platform expertise?
Do you enjoy helping organisations maximise the value of their listening technology while shaping impactful employee strategies and decision‑making?
Join a specialist team where your insight, advisory capability and platform expertise help clients transform employee experience and drive competitive advantage.
About the Role
Join Ipsos Karian and Box – a specialist community of employee experience experts – as a Platform Advisory Consultant delivering employee listening strategies and platform advisory solutions to the world’s most ambitious organisations.
You’ll work with FTSE100 and global clients to design best‑practice research and translate data into actionable strategic advice that influences purchasing and people decisions.
A core part of the role will involve advising clients on how to get the most from their employee listening platforms to support strategic people and business outcomes.
You’ll bring hands‑on platform implementation experience and work closely with clients, internal teams and platform partners to support successful programme delivery and adoption.
While platform agnostic, we commonly work with Qualtrics, along with Perceptyx, Medalia, Viva Glint, Peakon, Work Buzz and other employee listening technologies.
Day‑to‑day you’ll shape client programmes, lead multidisciplinary project teams (data scientists, analysts, platform engineers, project managers) and contribute to product development and new business pitches.
This role combines hands‑on research design and advisory work with account leadership: you’ll act as an Account Director for your clients, drive commercial growth, secure client delight and help evolve our employee listening proposition.
About You
- Hands‑on experience implementing employee listening platforms, supporting programme roll‑outs and advising clients on how to optimise technology platforms to support employee listening and engagement strategies.
- Strong technical background with experience shaping and advising on technical solutions such as automated data pipelines through APIs and integration of HR MI across data sources.
- Proven track record designing and running employee listening programmes and crafting evidence‑based business narratives.
- Strong client‑management and commercial experience – able to build trusted relationships, influence decision‑making and act as account lead.
- Excellent communication and presentation skills, comfortable influencing stakeholders up to C‑suite level.
- Good grasp of data and understanding of common analytical techniques.
- Proficiency in AI use and adoption to streamline analysis, synthesis and client deliverables.
- Collaborative, self‑starting and resilient – able to lead diverse teams and work effectively across internal stakeholders.
Essential Skills
- Commercial mindset with experience managing client relationships and driving sustainable account growth.
- Strong industry knowledge of employee experience, leadership, employee research or culture and experience in employee research design.
- Proven experience advising on employee listening platforms and technologies to influence client decision‑making.
- Experience supporting clients to optimise technology platforms to deliver strategic listening objectives.
- Experience working in partnership with and implementing Qualtrics solutions either in house or part of an agency.
- Proven ability in using data/insights to craft compelling narratives and recommendations that inform action.
- Exceptional verbal and written communication skills.
Desirable Skills
- Experience working with or implementing other platform solutions such as Medallia, Perceptyx.
- AI adopter, experimenting with tools and technologies to improve efficiencies and delivery.
- Strong presentation skills to C‑suite audiences.
- Familiarity with employee listening strategies and, ideally, experience in listening strategy design.
- Strong grasp of data with knowledge of common analytical techniques such as sampling, regression modelling, segmentation.
- Experience contributing to new business opportunities such as writing proposals and attending pitches.
- Experience working with and leading diverse teams (e. g., insight analysts, data scientists, project managers).
- Knowledge of CRM and client‑management systems.
Benefits
We offer a comprehensive benefits package designed to support you as an individual.
Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance.
In addition, we provide a range of health and wellbeing, financial benefits and professional development opportunities.
We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.
We understand that you may have commitments outside of work and will consider flexible working applications – please highlight what you are looking for when you apply.
Equal Opportunities
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views.
We recognise that this is important for our business success – a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer.
We provide an inclusive and accessible recruitment process.
Your application will be reviewed by someone from our Talent Team, who will be in touch either way to let you know the outcome.
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Senior EX Platform Consultant (Employee Experience) employer: Ipsos
Ipsos is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. Based in Dartford, Kent, our team enjoys a collaborative environment where every voice is heard, and we offer competitive salaries along with comprehensive benefits to ensure a rewarding career in market research.
StudySmarter Expert Advice🤫
We think this is how you could land Senior EX Platform Consultant (Employee Experience)
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Ipsos.
We think you need these skills to ace Senior EX Platform Consultant (Employee Experience)
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Ipsos. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Ipsos and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Ipsos. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Ipsos's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Ipsos
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Ipsos.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Ipsos will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Ipsos and how you would contribute to adapting HR strategies.
