At a Glance
- Tasks: Lead insight-driven projects using a cutting-edge SaaS social intelligence platform.
- Company: Join Synthesio at Ipsos, a leader in social intelligence.
- Benefits: Enjoy 25 days annual leave, pension contributions, and flexible working options.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Make a real impact with AI tools and innovative research methodologies.
- Qualifications: Experience in social listening, digital analytics, and project management.
The predicted salary is between 50000 - 60000 £ per year.
Are you a strategic research manager skilled in social listening and digital analytics? Do you want to lead insight-driven projects on a cutting-edge SaaS social intelligence platform, manage client relationships, grow revenue, and embed AI tools into research workflows? Join Synthesio at Ipsos and make an impact!
As Research Manager at Synthesio (Ipsos' social intelligence business) you'll lead end-to-end insight projects using our proprietary SaaS platform that ingests social, news, blogs, forums, reviews and search from 800M+ sources. You'll be the client-facing lead for insight projects and platform accounts - designing approaches, overseeing project teams, ensuring quality control of questionnaires, discussion guides and reports, and driving profitable delivery on time and to brief. You'll write proposals and develop client relationships to contribute to revenue growth, manage project finances and mentor junior colleagues. This is a high-impact role on a collaborative, people-first team where you'll combine methodological rigour, commercial acumen and practical AI adoption to deliver actionable brand, product and trend intelligence for global clients.
About you
- Proven track record in social listening / digital analytics and managing research projects and SaaS accounts
- Strong client management and stakeholder communication skills; confident as the main client contact
- Excellent project leadership: organisation, prioritisation and delivery to budget and deadline
- Commercial mindset: experience costing projects, monitoring budgets and contributing to growth
- Practical experience evaluating and implementing AI-powered tools and automation for research tasks
- Solid understanding of mixed-method digital research (social, search, ratings & reviews; quantitative & qualitative)
- Curious, collaborative, detail-oriented and resilient with a drive for continuous learning
Essential skills
- Direct experience with social listening / digital analytics platforms and search/review analysis tools
- Proven ability to lead end-to-end research projects and manage multi-disciplinary teams
- Strong numeracy and analytical skills for interpreting complex datasets and presenting insights
- Excellent written and verbal communication; experience preparing proposals and client deliverables
- Project financial management: accurate costing, budget monitoring and profitability focus
- Practical use of AI-enabled research tools for data analysis, synthesis and workflow automation
Desirable skills
- Knowledge of AI / machine learning concepts relevant to research (predictive modelling, sentiment analysis)
- Experience producing high-impact reports, presentations and strategic recommendations for senior clients
- Prior experience in talent development, mentoring or people management
- Background working with global or multi-market clients and cross-functional teams
- Familiarity with Microsoft Office Suite at an advanced level and additional analytics tools
Benefits
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.
We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Equal Opportunity Statement
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success – a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Research Manager - Synthesio employer: Ipsos
At Synthesio, part of Ipsos, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration. Our dynamic work culture fosters professional growth through mentorship and continuous learning, while our comprehensive benefits package ensures the well-being of our employees. With a hybrid working model and a commitment to diversity and inclusion, we provide an environment where you can thrive both personally and professionally, making a meaningful impact in the field of social intelligence.
StudySmarter Expert Advice🤫
We think this is how you could land Research Manager - Synthesio
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in social listening and digital analytics. We want you to show them you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in project management and client relations make you the perfect fit for the Research Manager role. We believe that confidence in your abilities can really set you apart during those crucial conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Research Manager - Synthesio
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience in social listening and digital analytics. We want to see how you've led research projects and managed client relationships, so don’t hold back on those details!
Tailor Your Proposal:When writing your application, tailor it to the role. Use keywords from the job description to show us you understand what we're looking for. This helps us see how you fit into our team at Synthesio.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ipsos
✨Know Your Tools
Familiarise yourself with the social listening and digital analytics platforms that Synthesio uses. Be ready to discuss how you've used similar tools in past projects, and think about specific examples where you’ve successfully implemented AI tools in your research workflows.
✨Showcase Your Client Management Skills
Prepare to share experiences where you’ve effectively managed client relationships. Highlight your communication strategies and how you’ve ensured client satisfaction while delivering projects on time and within budget.
✨Demonstrate Project Leadership
Be ready to talk about your project management experience. Discuss how you prioritise tasks, manage multi-disciplinary teams, and ensure quality control throughout the research process. Use specific examples to illustrate your organisational skills.
✨Emphasise Your Analytical Mindset
Prepare to discuss your approach to interpreting complex datasets. Bring examples of how you’ve turned data into actionable insights, and be ready to explain your thought process when evaluating research outcomes and making strategic recommendations.
