At a Glance
- Tasks: Help organisations maximise employee listening technology and shape impactful strategies.
- Company: Join Ipsos Karian & Box, a community of employee experience experts.
- Benefits: Enjoy 25 days annual leave, hybrid work, and professional development opportunities.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Make a real impact on employee experience for top global clients.
- Qualifications: Experience with employee listening platforms and strong client management skills.
The predicted salary is between 60000 - 75000 £ per year.
Are you an experienced employee experience consultant with strong employee listening platform expertise? Do you enjoy helping organisations maximise the value of their listening technology while shaping impactful employee strategies and decision‑making? Join a specialist team where your insight, advisory capability and platform expertise help clients transform employee experience and drive competitive advantage.
About the Role
Join Ipsos Karian and Box – a specialist community of employee experience experts – as a Platform Advisory Consultant delivering employee listening strategies and platform advisory solutions to the world’s most ambitious organisations. You’ll work with FTSE100 and global clients to design best‑practice research and translate data into actionable strategic advice that influences purchasing and people decisions. A core part of the role will involve advising clients on how to get the most from their employee listening platforms to support strategic people and business outcomes. You’ll bring hands‑on platform implementation experience and work closely with clients, internal teams and platform partners to support successful programme delivery and adoption. While platform agnostic, we commonly work with Qualtrics, along with Perceptyx, Medalia, Viva Glint, Peakon, WorkBuzz and other employee listening technologies.
Day‑to‑day you’ll shape client programmes, lead multidisciplinary project teams (data scientists, analysts, platform engineers, project managers) and contribute to product development and new business pitches. This role combines hands‑on research design and advisory work with account leadership: you’ll act as an Account Director for your clients, drive commercial growth, secure client delight and help evolve our employee listening proposition.
About You
- Hands‑on experience implementing employee listening platforms, supporting programme roll‑outs and advising clients on how to optimise technology platforms to support employee listening and engagement strategies.
- Strong technical background with experience shaping and advising on technical solutions such as automated data pipelines through APIs and integration of HR MI across data sources.
- Proven track record designing and running employee listening programmes and crafting evidence‑based business narratives.
- Strong client‑management and commercial experience – able to build trusted relationships, influence decision‑making and act as account lead.
- Excellent communication and presentation skills, comfortable influencing stakeholders up to C‑suite level.
- Good grasp of data and understanding of common analytical techniques.
- Proficiency in AI use and adoption to streamline analysis, synthesis and client deliverables.
- Collaborative, self‑starting and resilient – able to lead diverse teams and work effectively across internal stakeholders.
Essential Skills
- Commercial mindset with experience managing client relationships and driving sustainable account growth.
- Strong industry knowledge of employee experience, leadership, employee research or culture and experience in employee research design.
- Proven experience advising on employee listening platforms and technologies to influence client decision‑making.
- Experience supporting clients to optimise technology platforms to deliver strategic listening objectives.
- Experience working in partnership with and implementing Qualtrics solutions either in house or part of an agency.
- Proven ability in using data/insights to craft compelling narratives and recommendations that inform action.
- Exceptional verbal and written communication skills.
Desirable Skills
- Experience working with or implementing other platform solutions such as Medallia, Perceptyx.
- AI adopter, experimenting with tools and technologies to improve efficiencies and delivery.
- Strong presentation skills to C‑suite audiences.
- Familiarity with employee listening strategies and, ideally, experience in listening strategy design.
- Strong grasp of data with knowledge of common analytical techniques such as sampling, regression modelling, segmentation.
- Experience contributing to new business opportunities such as writing proposals and attending pitches.
- Experience working with and leading diverse teams (e.g., insight analysts, data scientists, project managers).
- Knowledge of CRM and client‑management systems.
Benefits
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, we provide a range of health and wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We understand that you may have commitments outside of work and will consider flexible working applications – please highlight what you are looking for when you apply.
Equal Opportunities
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success – a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team, who will be in touch either way to let you know the outcome.
Platform Advisory Consultant - Ipsos Karian & Box employer: Ipsos
Ipsos Karian & Box is an exceptional employer that prioritises employee experience and professional growth, offering a comprehensive benefits package including 25 days of annual leave, pension contributions, and flexible working options. With a collaborative work culture and a commitment to diversity and inclusion, employees are empowered to shape impactful strategies for leading global clients while enjoying opportunities for continuous development in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Advisory Consultant - Ipsos Karian & Box
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with employee listening platforms. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your expertise! Prepare a portfolio or case studies showcasing your experience with employee listening platforms. This will help you stand out during interviews and demonstrate your hands-on skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. Focus on how you can influence decision-making and drive client delight, just like in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Ipsos Karian & Box.
We think you need these skills to ace Platform Advisory Consultant - Ipsos Karian & Box
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Platform Advisory Consultant role. Highlight your experience with employee listening platforms and how you've helped organisations optimise their strategies. We want to see how you can bring value to our team!
Showcase Your Expertise:Don’t hold back on showcasing your hands-on experience with platforms like Qualtrics or Medallia. Share specific examples of how you've implemented these technologies and the impact they had on employee engagement. This is your chance to shine!
Communicate Clearly:Your written communication skills are key, so make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can influence stakeholders, so let that come through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our community at Ipsos Karian & Box!
How to prepare for a job interview at Ipsos
✨Know Your Platforms
Make sure you’re well-versed in the employee listening platforms mentioned in the job description, especially Qualtrics. Familiarise yourself with their features and how they can be optimised for client needs. This will show your technical expertise and readiness to advise clients effectively.
✨Craft Compelling Narratives
Prepare to discuss how you've used data to create impactful business narratives in the past. Think of specific examples where your insights influenced decision-making. This will demonstrate your ability to translate complex data into actionable strategies, a key part of the role.
✨Showcase Your Client Management Skills
Be ready to share experiences where you’ve built strong relationships with clients. Highlight instances where you’ve influenced C-suite stakeholders or led multidisciplinary teams. This will illustrate your commercial mindset and ability to drive account growth.
✨Demonstrate Your Collaborative Spirit
Since the role involves working with diverse teams, prepare examples that showcase your collaborative approach. Discuss how you’ve successfully led projects with various stakeholders, including data scientists and project managers, to achieve common goals.
