At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights from US business customers.
- Company: Join Ipsos, a global leader in market research with a supportive team culture.
- Benefits: Enjoy flexible shifts, remote work options, and full paid training.
- Other info: Long-term shifts available based on performance in a friendly environment.
- Why this job: Make a real impact by helping clients shape their business decisions.
- Qualifications: Excellent English communication skills and experience with American customers required.
The predicted salary is between 24000 - 36000 € per year.
Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the American market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions. This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel) or Edinburgh.
Key Responsibilities
- Conduct telephone interviews using scripted questionnaires.
- Gather accurate, detailed feedback from participants.
- Communicate confidently with customers in the US business environment.
- Maintain professionalism, ethical standards, and high‑quality data collection.
Required Skills & Qualifications
- Excellent English communication skills, both verbal and written.
- Experience speaking with or servicing American customers (e.g., call centre, customer service, sales, or research).
- Confident computer skills.
- Laptop or PC with Windows 10 or above and a working webcam (for interactive training).
- USB headset with microphone for clear audio.
What We Offer
- Full paid training—no prior market research experience required.
- Flexible working schedule, with remote options available.
- Opportunity to work with a globally recognised engineering client.
- Long‑term, ongoing shifts based on performance.
- Friendly, supportive team environment.
Ready to Start Your Ipsos Journey? Join our team of professional Market Research Interviewers and help deliver insights that make a real difference. Apply today and enjoy flexible, rewarding work with a global leader in research!
Market Research Telephone Interviewer - English speaking (US Market experience) (United Kingdom) employer: Ipsos
Ipsos is an exceptional employer that values flexibility and employee growth, offering a supportive team environment where you can thrive. With the option to work remotely or from our vibrant offices in London or Edinburgh, you will enjoy a work-life balance while contributing to meaningful market research projects for a globally recognised client. Join us to develop your skills through comprehensive training and long-term opportunities in a dynamic and rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Market Research Telephone Interviewer - English speaking (US Market experience) (United Kingdom)
✨Tip Number 1
Get to know the company inside out! Research Ipsos and understand their values, mission, and the type of market research they conduct. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Since you'll be conducting telephone interviews, try role-playing with a friend or family member. This will help you get comfortable with the scripted questionnaires and improve your communication skills, especially in a US business context.
✨Tip Number 3
Be ready to showcase your experience! Think of specific examples from your past roles where you've engaged with American customers. Highlighting these experiences will demonstrate your ability to connect with the target audience and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Ipsos team. So, what are you waiting for? Get your application in!
We think you need these skills to ace Market Research Telephone Interviewer - English speaking (US Market experience) (United Kingdom)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Telephone Interviewer. Highlight any experience you have with American customers and your communication skills, as these are key for us.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in this role and how your background makes you a great fit. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Skills:Don’t forget to mention your computer skills and any relevant tech you have. We want to know you’re comfortable using a laptop or PC, especially since we’ll be doing some interactive training!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with Ipsos!
How to prepare for a job interview at Ipsos
✨Know Your Audience
Before the interview, brush up on American business culture and communication styles. Understanding how to engage with US customers will help you connect better during the interview and demonstrate your suitability for the role.
✨Practice Makes Perfect
Rehearse your responses to common interview questions, especially those related to market research and customer engagement. You can even simulate a telephone interview with a friend to get comfortable with the format and refine your communication skills.
✨Showcase Your Tech Savvy
Since this role requires confident computer skills, be prepared to discuss your experience with technology. Familiarise yourself with any software or tools mentioned in the job description, and ensure your equipment is ready for a smooth interview process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company and the role. This shows your genuine interest and helps you gauge if the position aligns with your career goals. Plus, it’s a great way to leave a lasting impression!
