At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights from US business customers.
- Company: Join Ipsos, a global leader in market research with a supportive team culture.
- Benefits: Enjoy flexible shifts, remote work options, and full paid training.
- Other info: Long-term shifts available based on performance in a friendly environment.
- Why this job: Make a real impact by helping clients shape their business decisions with your insights.
- Qualifications: Excellent English communication skills and experience with American customers are essential.
The predicted salary is between 13 - 16 £ per hour.
Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the American market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions. This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel) or Edinburgh.
Key Responsibilities
- Conduct telephone interviews using scripted questionnaires.
- Gather accurate, detailed feedback from participants.
- Communicate confidently with customers in the US business environment.
- Maintain professionalism, ethical standards, and high‑quality data collection.
Required Skills & Qualifications
- Excellent English communication skills, both verbal and written.
- Experience speaking with or servicing American customers (e.g., call centre, customer service, sales, or research).
- Confident computer skills.
- Laptop or PC with Windows 10 or above and a working webcam (for interactive training).
- USB headset with microphone for clear audio.
What We Offer
- Full paid training—no prior market research experience required.
- Flexible working schedule, with remote options available.
- Opportunity to work with a globally recognised engineering client.
- Long‑term, ongoing shifts based on performance.
- Friendly, supportive team environment.
Ready to Start Your Ipsos Journey? Join our team of professional Market Research Interviewers and help deliver insights that make a real difference. Apply today and enjoy flexible, rewarding work with a global leader in research!
Market Research Telephone Interviewer - English speaking (US Market experience) employer: Ipsos
Ipsos is an exceptional employer that values flexibility and employee growth, offering a supportive team environment where you can thrive as a Market Research Telephone Interviewer. With the option to work remotely or from our vibrant offices in London or Edinburgh, you will enjoy a work-life balance while contributing to meaningful projects for globally recognised clients. Our commitment to full paid training ensures that you will develop your skills in a dynamic and rewarding role, making Ipsos a fantastic place to advance your career in market research.
StudySmarter Expert Advice🤫
We think this is how you could land Market Research Telephone Interviewer - English speaking (US Market experience)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ipsos and their work in market research. This will help you understand their values and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Try rehearsing common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your experience engaging with American customers.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to speak clearly and confidently. Remember, this role is all about engaging with customers, so let your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Market Research Telephone Interviewer - English speaking (US Market experience)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with American customers and any relevant skills. We want to see how you can bring your unique background to the table, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your experience aligns with what we’re looking for. Keep it friendly and professional—just like us!
Show Off Your Communication Skills:Since this role involves engaging with customers over the phone, make sure your written application reflects your excellent communication skills. Clear, concise, and confident writing will help us see you as a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Ipsos!
How to prepare for a job interview at Ipsos
✨Know Your Market
Familiarise yourself with the American market and its nuances. Understand common business practices and customer expectations in the US. This will help you engage more effectively during the interview and demonstrate your relevant experience.
✨Practice Your Communication Skills
Since excellent English communication is key, practice speaking clearly and confidently. You might want to rehearse common interview questions or even conduct mock interviews with a friend to refine your verbal skills.
✨Get Tech Ready
Ensure your laptop or PC is set up with Windows 10 or above, and test your USB headset and webcam beforehand. A smooth tech setup will help you focus on the interview rather than troubleshooting any issues.
✨Showcase Your Professionalism
During the interview, maintain a professional demeanor. Be polite, listen actively, and respond thoughtfully. This reflects the ethical standards and professionalism that Ipsos values in their interviewers.
