At a Glance
- Tasks: Advise clients on employee listening programmes and optimise platforms for impactful insights.
- Company: Join Ipsos Karian and Box, a leader in employee experience consulting.
- Benefits: Enjoy 25 days annual leave, flexible working, and professional development opportunities.
- Other info: Hybrid work model with a commitment to diversity and inclusion.
- Why this job: Shape employee strategies that drive real change in organisations worldwide.
- Qualifications: Experience with employee listening platforms and strong client management skills.
The predicted salary is between 51750 - 63250 £ per year.
Are you an experienced employee experience consultant with expertise in employee listening platforms such as Qualtrics, Perceptyx, Medallia or Viva Glint? Do you enjoy helping organisations maximise the value of their listening technology while shaping impactful employee strategies that shape decision making? Join Ipsos Karian and Box, where you'll work with leading UK and global organisations to design, deliver and optimise employee listening programmes that drive better business and people outcomes.
About the role:
As a Senior EX Platform Consultant, you'll combine strategic consulting with hands-on platform expertise. You'll advise clients on employee listening programmes, help them maximise the value of their platforms, translate insight into action and build long-term client relationships. We're platform agnostic and work across Qualtrics, Perceptyx, Medallia, Viva Glint, Peakon, WorkBuzz and other leading employee listening technologies.
What you’ll be doing in practice:
- Advise clients on the design, implementation and optimisation of employee listening programmes using platforms such as Qualtrics and other leading employee listening technologies.
- Oversee configuration and optimisation of employee listening platforms, including survey design, reporting and platform setup.
- Work with platform partners and technical specialists to support integrations, troubleshoot issues and maximise platform capability.
- Design questionnaires and listening strategies that generate meaningful insight.
- Partner with analysts and data scientists to translate complex data into clear, actionable recommendations.
- Lead client relationships, coordinate multidisciplinary project teams and identify opportunities to grow accounts.
- Present insights to executive audiences and contribute to proposals and thought leadership.
About you:
You have experience combining employee listening expertise with platform implementation and client advisory work. You're comfortable moving between strategic conversations with senior stakeholders and practical discussions around platform configuration, survey design and programme delivery. You'll probably bring experience in many of the following areas:
Essential Skills:
- Experience implementing and configuring an enterprise employee listening platform (such as Qualtrics).
- Experience working with HRIS integrations, APIs or related platform technologies.
- Experience designing and delivering employee listening or employee research programmes.
- Strong client management and consulting skills, with the ability to influence senior stakeholders.
- Good understanding of employee research methods and data interpretation.
- Excellent written and verbal communication skills.
- Collaborative, self-starting and resilient — able to lead diverse teams and work effectively across internal stakeholders.
- Comfortable using AI tools to improve efficiency and delivery.
Desirable skills:
- Experience with other platforms such as Medallia, Perceptyx, Viva Glint or Peakon.
- Experience contributing to business development, proposals or pitches.
- Experience leading multidisciplinary teams including analysts, data scientists, project managers and designers.
- Knowledge of advanced analytical techniques such as segmentation or driver analysis.
Benefits:
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities.
We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Ready to have an impact? Apply now!
Senior EX Platform Consultant (Employee Experience) in Manchester employer: Ipsos
Ipsos is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. Based in Dartford, Kent, our team enjoys a collaborative environment where every voice is heard, and we offer competitive salaries along with comprehensive benefits to ensure a rewarding career in market research.
StudySmarter Expert Advice🤫
We think this is how you could land Senior EX Platform Consultant (Employee Experience) in Manchester
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We think you need these skills to ace Senior EX Platform Consultant (Employee Experience) in Manchester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Ipsos. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Ipsos and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Ipsos. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Ipsos's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Ipsos
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Ipsos.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Ipsos will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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