At a Glance
- Tasks: Deliver impactful insights using social media and search intelligence for global clients.
- Company: Join Synthesio, a cutting-edge SaaS platform under Ipsos, focused on social intelligence.
- Benefits: Enjoy 25 days annual leave, pension contributions, and flexible working options.
- Other info: Collaborative team culture with opportunities for professional development and growth.
- Why this job: Make a real impact by embedding AI tools into research workflows and managing client relationships.
- Qualifications: Experience in digital research, social listening, and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you a data-curious analyst eager to advance your career in social & search intelligence? Do you want to take a next step in your career and join a cutting-edge SaaS social intelligence platform, play a key role in delivering the social media insights, manage client relationships and embed AI tools into research workflows? Join Synthesio at Ipsos and make an impact!
About the role:
As Senior Research Executive/ Research Manager at Synthesio (Ipsos’ social intelligence business) you will play a crucial role in delivering impactful insights to our clients, helping them understand their markets and customers, using our proprietary SaaS platform that ingests social, news, blogs, forums, reviews and search from 800M+ sources.
You will act as the primary day-to-day partner for client accounts—translating briefs into technical setups, analysing social media, search and LLM data, and delivering high-impact reports. You’ll be managing medium-sized projects and platform accounts, taking ownership of the entire research process from design to delivery under the guidance of a Director.
You’ll write proposals and develop client relationships to contribute to revenue growth, manage project finances and mentor junior colleagues. This is a hands-on role on a collaborative, people-first team where you’ll combine methodological rigour, commercial acumen and practical AI adoption to deliver actionable brand, product and trend intelligence for global clients.
About you:
- Proven digital researcher: You have a track record in social listening and digital analytics, with the confidence to run research projects autonomously from setup to final delivery.
- Client partner: You are an effective communicator, comfortable serving as the primary point of contact for clients and guiding them through data insights.
- Commercial mindset: experience costing projects, monitoring budgets and contributing to growth.
- Solid understanding of mixed-method digital research (social, search, ratings & reviews; quantitative & qualitative).
- Curious, collaborative, detail-oriented and resilient with a drive for continuous learning.
Essential skills:
- Direct, hands-on experience with social listening platforms, boolean logic/query building, and digital analytics tools.
- Demonstrated ability to manage mid-to-large-scale research projects independently, ensuring delivery on time and to brief.
- Strong numeracy and analytical skills for interpreting complex datasets and presenting insights.
- Excellent written and verbal communication; experience preparing proposals and client deliverables.
- Practical use of AI-enabled research tools for data analysis, synthesis and workflow automation.
Desirable skills:
- Familiarity with broader market research concepts and analytical frameworks (BHT, segmentation, personas, trends & foresights, campaign analysis etc).
- Experience collaborating with cross-functional or multi-market project teams.
- Advanced proficiency in data visualization and reporting tools.
- Experience producing high-impact reports, presentations and strategic recommendations for senior clients.
- Background working with global or multi-market clients and cross-functional teams.
Benefits:
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Ready to have an impact? Apply now!
Senior Research Executive/ Research Manager - Synthesio in London employer: Ipsos
At Synthesio, part of Ipsos, we pride ourselves on being a forward-thinking employer that values data-driven insights and innovation. Our collaborative, people-first culture fosters professional growth through mentorship and diverse project opportunities, while our comprehensive benefits package ensures a supportive work environment. With a commitment to inclusivity and flexibility, we empower our employees to thrive both personally and professionally in the dynamic field of social intelligence.
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We think you need these skills to ace Senior Research Executive/ Research Manager - Synthesio in London
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