At a Glance
- Tasks: Lead insight-driven projects using a cutting-edge SaaS social intelligence platform.
- Company: Join Synthesio at Ipsos, a leader in social intelligence.
- Benefits: Enjoy 25 days leave, pension contributions, and flexible working options.
- Other info: Collaborative team culture with strong focus on diversity and inclusion.
- Why this job: Make a real impact with AI tools and innovative research methodologies.
- Qualifications: Experience in social listening, digital analytics, and project management.
The predicted salary is between 50000 - 60000 € per year.
Are you a strategic research manager skilled in social listening and digital analytics? Do you want to lead insight-driven projects on a cutting-edge SaaS social intelligence platform, manage client relationships, grow revenue, and embed AI tools into research workflows? Join Synthesio at Ipsos and make an impact!
About the role:
As Research Manager at Synthesio (Ipsos’ social intelligence business) you’ll lead end-to-end insight projects using our proprietary SaaS platform that ingests social, news, blogs, forums, reviews and search from 800M+ sources. You’ll be the client-facing lead for insight projects and platform accounts — designing approaches, overseeing project teams, ensuring quality control of questionnaires, discussion guides and reports, and driving profitable delivery on time and to brief. You’ll write proposals and develop client relationships to contribute to revenue growth, manage project finances and mentor junior colleagues. This is a high-impact role on a collaborative, people-first team where you’ll combine methodological rigour, commercial acumen and practical AI adoption to deliver actionable brand, product and trend intelligence for global clients.
About you:
- Proven track record in social listening / digital analytics and managing research projects and SaaS accounts
- Strong client management and stakeholder communication skills; confident as the main client contact
- Excellent project leadership: organisation, prioritisation and delivery to budget and deadline
- Commercial mindset: experience costing projects, monitoring budgets and contributing to growth
- Practical experience evaluating and implementing AI-powered tools and automation for research tasks
- Solid understanding of mixed-method digital research (social, search, ratings & reviews; quantitative & qualitative)
- Curious, collaborative, detail-oriented and resilient with a drive for continuous learning
Essential skills:
- Direct experience with social listening / digital analytics platforms and search/review analysis tools
- Proven ability to lead end-to-end research projects and manage multi-disciplinary teams
- Strong numeracy and analytical skills for interpreting complex datasets and presenting insights
- Excellent written and verbal communication; experience preparing proposals and client deliverables
- Project financial management: accurate costing, budget monitoring and profitability focus
- Practical use of AI-enabled research tools for data analysis, synthesis and workflow automation
Desirable skills:
- Knowledge of AI / machine learning concepts relevant to research (predictive modelling, sentiment analysis)
- Experience producing high-impact reports, presentations and strategic recommendations for senior clients
- Prior experience in talent development, mentoring or people management
- Background working with global or multi-market clients and cross-functional teams
- Familiarity with Microsoft Office Suite at an advanced level and additional analytics tools
Benefits:
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Ready to have an impact? Apply now!
Research Manager - Synthesio in London employer: Ipsos
At Synthesio, part of Ipsos, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. As a Research Manager, you'll benefit from a comprehensive package including 25 days annual leave, professional development opportunities, and a flexible hybrid working model, all while leading impactful projects in a dynamic environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Research Manager - Synthesio in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with social listening and digital analytics. Share specific examples of projects you've led and how you've used AI tools to drive insights. This will set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their approach to social intelligence and think about how your skills align with their needs. This will help you tailor your responses and show that you're genuinely interested in making an impact at Synthesio.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Keep an eye on our careers page for the latest opportunities and updates!
We think you need these skills to ace Research Manager - Synthesio in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Research Manager role. Highlight your experience in social listening and digital analytics, and show us how your skills align with what we're looking for at Synthesio.
Showcase Your Project Management Skills:We want to see your project leadership abilities shine! Include examples of how you've successfully managed research projects, met deadlines, and maintained budgets. This will help us understand your organisational skills.
Demonstrate Client Management Experience:As a client-facing lead, your ability to manage relationships is key. Share specific instances where you've built strong client connections or contributed to revenue growth. This will show us you're ready for the role!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
How to prepare for a job interview at Ipsos
✨Know Your Stuff
Make sure you’re well-versed in social listening and digital analytics. Brush up on the latest trends and tools in the industry, especially those related to AI integration in research workflows. Being able to discuss these topics confidently will show your expertise and passion for the role.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you led teams and managed client relationships. Highlight your organisational skills and how you ensured projects were delivered on time and within budget. This will demonstrate your ability to handle the responsibilities of a Research Manager effectively.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about their current projects or challenges they face. This shows your interest in the company and helps you assess if it’s the right fit for you too.
✨Be Ready to Discuss Financial Acumen
Since the role involves project financial management, be prepared to talk about your experience with budgeting and costing projects. Share specific examples of how you’ve contributed to revenue growth in previous roles, as this will highlight your commercial mindset.
