Associate Director-Custom Healthcare in London

Associate Director-Custom Healthcare in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Ipsos

At a Glance

  • Tasks: Lead healthcare research projects and turn complex data into strategic insights.
  • Company: Ipsos, a leading firm in healthcare insights with a collaborative culture.
  • Benefits: 25 days annual leave, pension, income protection, and flexible working options.
  • Other info: Join a diverse team committed to innovation and professional growth.
  • Why this job: Shape the future of healthcare insights and make a real impact.
  • Qualifications: Experience in healthcare research and strong client relationship skills.

The predicted salary is between 60000 - 80000 £ per year.

Description

Make your mark at Ipsos!

Are you an experienced healthcare researcher with a passion for a range of therapy areas?

Do you enjoy turning complex data into strategic client recommendations while leading and developing high-performing teams?

We are looking for an experienced Associate Director to shape the future of healthcare insights with some of the world's leading pharmaceutical organisations.

About the Role

Our Custom Healthcare team is experiencing strong growth, and we are looking for an experienced Associate Director to join our team.

This is an exciting opportunity to work across a diverse portfolio of pharmaceutical clients, therapeutic areas and cancer indications, delivering high-impact research that informs critical business and patient-centred decisions.

As an Associate Director, you will lead the design and delivery of complex ad hoc and continuous research programmes, partnering closely with clients to understand their challenges and uncover meaningful insights.

You will play a key role in building trusted client relationships, developing new business opportunities, and contributing to the continued growth of the team.

Alongside managing large-scale multi-country studies, you will coach and develop junior researchers, champion innovation in research approaches, and help ensure Ipsos remains at the forefront of healthcare insight and consulting.

About You

Essential

  • Significant experience in quantitative and or qualitative healthcare primary market research
  • Strong expertise in research design, questionnaire development, sampling and data analysis.
  • Proven experience leading complex multi-country research programmes.
  • Ability to build client relationships easily to retain and grow accounts within Healthcare
  • Ability to translate data into clear, actionable and commercially relevant insights.
  • Strong client relationship management and stakeholder engagement skills.
  • Experience managing project budgets and ensuring profitable delivery.
  • Previous experience coaching, mentoring and developing team members.
  • Proficiency in AI use and adoption to enhance day-to-day research activities and efficiencies.

Desirable Skills

  • Experience working across multiple indications and treatment landscapes.
  • Knowledge of both ad hoc and continuous research programmes.
  • Experience contributing to successful business development proposals and pitches.
  • Familiarity with statistical and analytical tools such as SPSS, R or similar platforms.
  • Experience using emerging technologies and AI-enabled research solutions to drive innovation.
  • Behaviours
  • Client First: Builds trusted partnerships and delivers exceptional client experiences.
  • Curious: Continuously seeks new perspectives, learning opportunities and innovative solutions.
  • Inclusive: Collaborates effectively and values diverse viewpoints.
  • Entrepreneurial: Identifies opportunities for growth and drives commercial success.
  • Accountable: Takes ownership for delivering high-quality outcomes.
  • Courageous: Challenges thinking constructively and embraces change with confidence.
  • A passion and curiosity for healthcare
  • You are commercially minded and able to identify and drive opportunities for revenue generation
  • You have a proactive and solutions-oriented approach.
  • Analytic thinking
  • Resilience, flexibility and agility
  • Leadership and social influence
  • Motivation and self-awareness
  • Empathy and active listening
  • Curiosity and lifelong learning
  • Talent management
  • Service orientation and customer service

Benefits

We offer a comprehensive benefits package designed to support you as an individual.

Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance.

In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.

We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.

We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views.

We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer.

We provide an inclusive and accessible recruitment process.

Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.

Ready to have an impact? Apply now!

Associate Director-Custom Healthcare in London employer: Ipsos

Ipsos is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. Based in Dartford, Kent, our team enjoys a collaborative environment where every voice is heard, and we offer competitive salaries along with comprehensive benefits to ensure a rewarding career in market research.

Ipsos

Contact Details:

Ipsos Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Associate Director-Custom Healthcare in London

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Ipsos.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Ipsos.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Ipsos, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Associate Director-Custom Healthcare in London

Communication Skills
Problem-Solving Skills
Organizational Skills
Compassion
Flexibility
Teamwork
Adaptability

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Ipsos.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Ipsos.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Ipsos. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Ipsos. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Ipsos

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Ipsos’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!