At a Glance
- Tasks: Engage with the public through telephone surveys on diverse topics.
- Company: Join Ipsos, a global leader in market research.
- Benefits: Earn £12.25 per hour, enjoy flexible hours, and receive paid training.
- Other info: Work from home with opportunities for career growth.
- Why this job: Be part of impactful research that shapes decisions worldwide.
- Qualifications: Strong communication skills and a professional attitude required.
The predicted salary is between 10 - 15 £ per hour.
Shape the Conversation: Join Us as a Remote Telephone Interviewer. Are you a natural conversationalist with a curious mind? Do you want a flexible role that fits around your life? Ipsos is looking for articulate and self-motivated individuals to join our team as Telephone Interviewers on a casual, work-from-home basis. At Ipsos, we’re passionate about understanding the world we live in. Our work influences decisions made by governments, businesses, and charities. As a Telephone Interviewer, you’ll be at the heart of our research, connecting with people from all walks of life and gathering the insights that matter. This isn’t just a job; it’s a chance to be part of something bigger.
What You’ll Be Doing:
- Engaging with the Public: You’ll be the voice of Ipsos, conducting telephone surveys on a diverse range of fascinating topics, from public opinion to consumer trends.
- Gathering Quality Data: With your excellent communication skills, you’ll guide participants through scripted questionnaires, ensuring the information you collect is accurate and unbiased.
- Being a Brand Ambassador: You will provide a positive and professional experience for every person you speak with, representing both Ipsos and our clients with pride.
What You’ll Bring to the Role:
- Superb Communication Skills: You can build rapport with ease and communicate with confidence and clarity.
- A Professional Demeanour: You’re patient, polite, and able to maintain a professional attitude.
- Excellent Time Management: You’re organised and can manage your own time effectively.
- Tech Savviness: You have basic computer skills and are comfortable learning new software.
Your Home Office Setup:
- A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions.
- A USB headset with a microphone for crystal-clear conversations.
- A reliable, high-speed internet connection.
- A quiet and private space where you can work without interruptions.
The Perks of Joining Ipsos:
- Competitive Pay: A fantastic hourly rate of £12.25, with holiday pay on top.
- Ultimate Flexibility: As a casual worker, you choose your own hours. Work as much or as little as you like, fitting your shifts around your other commitments.
- Fascinating Variety: No two days are the same! You’ll work on a wide array of interesting projects.
- Comprehensive Support: We provide fully paid training and ongoing coaching to help you excel in your role.
- Room to Grow: For those who are keen, there are opportunities for career progression within our global organisation.
Ready to start the conversation? Apply now to join the Ipsos team!
Locations
Home Based Market Research Interviewer in Hampshire, Portsmouth employer: Ipsos
Ipsos is an exceptional employer that values flexibility and personal growth, making it an ideal choice for those seeking a meaningful role as a Home Based Market Research Interviewer. With competitive pay, comprehensive training, and the opportunity to work on diverse projects from the comfort of your home, Ipsos fosters a supportive work culture that encourages professional development and work-life balance. Join us to be part of a team that influences important decisions while enjoying the freedom to manage your own schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Home Based Market Research Interviewer in Hampshire, Portsmouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Ipsos and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Ipsos and let us see your personality shine through!
We think you need these skills to ace Home Based Market Research Interviewer in Hampshire, Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Ipsos.
Get Familiar with Our Brand:Before applying, take some time to learn about Ipsos and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Ipsos
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Ipsos.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Ipsos will surely appreciate.
