At a Glance
- Tasks: Drive revenue growth by winning new business and building senior client relationships.
- Company: Join Ipsos, a leading global research company with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, flexible working, and professional development opportunities.
- Other info: Be part of a diverse team committed to equality and inclusivity.
- Why this job: Make a real impact in a dynamic role that shapes the future of customer experience.
- Qualifications: Proven sales success and strong relationship-building skills are essential.
The predicted salary is between 75600 - 92400 £ per year.
This is a key role for Channel Performance as a senior sales leader who generates and converts revenue, accountable for creating, qualifying and winning new business opportunities that drive profitable growth for Channel Performance. You will build senior client relationships, identify commercial opportunities, lead winning proposals and convert a strong pipeline into sustainable revenue and act as a visible Ipsos ambassador, representing our capabilities in the market, developing strategic partnerships and strengthening our position as a leading provider of customer experience and mystery shopping solutions. You will use thought leadership and innovation to raise the profile of Channel Performance and help make us famous.
This role is offered on a hybrid basis with 3 days in our Milton Keynes/St Albans/London office and the rest from home.
Your Day to Day
- Deliver revenue, margin and pipeline targets.
- Identify and win new business opportunities.
- Build relationships with senior decision-makers across target sectors.
- Qualify and prioritise opportunities using a structured sales approach.
- Lead commercial negotiations and contract discussions.
- Develop growth plans for key prospects and accounts.
- Maintain accurate sales forecasts and CRM records.
- Identify emerging client needs and market opportunities.
- Represent Ipsos at industry events and networking opportunities.
- Use AI and sales tools to improve prospecting and proposal effectiveness.
Success Criteria
- Consistently achieves or exceeds annual revenue targets.
- Maintains a healthy qualified pipeline of future opportunities.
- Delivers growth from both new logos and existing client expansion.
- Develops senior client relationships that lead to long-term partnerships.
- Increases awareness and market profile of Channel Performance services.
Essential Criteria:
- Proven success in winning new business and exceeding sales targets.
- Strong pipeline generation and opportunity management skills.
- Commercially focused, with experience developing profitable client solutions.
- Able to engage and influence senior stakeholders and C-suite clients.
- Experienced in consultative selling, negotiation and contract management.
- Excellent communication, presentation and relationship-building skills.
- Data-driven approach to sales forecasting and performance management.
- Strong knowledge of market research and customer experience methodologies, including mystery shopping.
Desirable Criteria:
- Proven ability of managing and delivering projects to timescale and budgets without supervision.
- Ability to think innovatively to create new offerings.
- Curiosity and drive to support a business to move into new areas.
- Interest in developing junior members of the team to fulfil their potential.
- Demonstrated use of AI tools to improve prospecting, proposal development, market intelligence and sales productivity.
- Experience using modern CRM, sales intelligence and automation platforms.
Behaviours:
- Commercial thinking
- Growth mindset
- Self starter
- Resilience, flexibility and agility
- Creative thinking
- Motivation and self-awareness
- Empathy and active listening
- Curiosity and lifelong learning
- Service orientation and customer service
- Talent Management
- Leadership and social influence
- Results orientation
- Strategic relationship building
- Influencing and negotiation
- Curiosity about client businesses
Benefits:
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We realise you may have commitments outside of work and will consider flexible working applications please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Ready to have an impact? Apply now!
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!
The Channel Performance Service Line is home to the largest mystery shopping agency in the world. We complete over one million shops every year in 100+ countries across all industry segments and organization sizes. We also offer Geolocation Surveys, Site Audits & Installations, and foundational research within our portfolio of services. Our purpose is to help our clients improve their business performance across all channels in which they serve their customers – brick and mortar retail, digital e-commerce, and contact centers. We do this by helping them size channel opportunities, measure the delivery of brand promises, and drive compliance and sales conversion across these channels.
Growth Director - Channel Performance employer: Ipsos
Ipsos is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. Based in Dartford, Kent, our team enjoys a collaborative environment where every voice is heard, and we offer competitive salaries along with comprehensive benefits to ensure a rewarding career in market research.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Director - Channel Performance
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Growth Director - Channel Performance at Ipsos, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ipsos. Tailor your message to explain why you’re drawn to them and how you can contribute as a Growth Director - Channel Performance. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Growth Director - Channel Performance
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ipsos:When writing your cover letter, make sure to tailor your message specifically for Ipsos. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ipsos
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ipsos that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ipsos that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ipsos’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
