At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights from Australian business customers.
- Company: Join Ipsos, a global leader in market research with a supportive team culture.
- Benefits: Enjoy flexible shifts, remote work options, and full paid training.
- Other info: Long-term shifts available based on performance in a friendly environment.
- Why this job: Make a real impact by helping clients shape their business decisions with your insights.
- Qualifications: Excellent English communication skills and experience with Australian customers are essential.
The predicted salary is between 24000 - 36000 £ per year.
Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the Australian market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions. This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel) or Edinburgh.
Key Responsibilities
- Conduct telephone interviews using scripted questionnaires.
- Gather accurate, detailed feedback from participants.
- Communicate confidently with customers in the US business environment.
- Maintain professionalism, ethical standards, and high‑quality data collection.
Required Skills & Qualifications
- Excellent English communication skills, both verbal and written.
- Experience speaking with or servicing Australian customers (e.g., call centre, customer service, sales, or research).
- Confident computer skills.
- Laptop or PC with Windows 10 or above and a working webcam (for interactive training).
- USB headset with microphone for clear audio.
What We Offer
- Full paid training—no prior market research experience required.
- Flexible working schedule, with remote options available.
- Opportunity to work with a globally recognised engineering client.
- Long‑term, ongoing shifts based on performance.
- Friendly, supportive team environment.
Ready to Start Your Ipsos Journey? Join our team of professional Market Research Interviewers and help deliver insights that make a real difference. Apply today and enjoy flexible, rewarding work with a global leader in research!
Market Research Telephone Interviewer - English speaking (Australian Market experience) in Exeter employer: Ipsos
Ipsos is an exceptional employer that values flexibility and employee growth, offering a supportive team environment where you can thrive. With the option to work remotely or from our vibrant offices in London or Edinburgh, you will enjoy a work-life balance while contributing to meaningful market research projects. Join us to develop your skills through comprehensive training and long-term opportunities with a globally recognised leader in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Market Research Telephone Interviewer - English speaking (Australian Market experience) in Exeter
✨Tip Number 1
Get to know the company inside out! Research Ipsos and understand their values, mission, and the specific role you're applying for. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and answers related to market research and customer engagement. This will boost your confidence and help you communicate clearly during the actual call.
✨Tip Number 3
Show off your Aussie experience! If you've worked with Australian customers before, share specific examples of how you engaged with them. This will demonstrate your understanding of the market and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you on their radar.
We think you need these skills to ace Market Research Telephone Interviewer - English speaking (Australian Market experience) in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Australian customers and any relevant skills. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your experience aligns with what we’re looking for. Keep it friendly and professional—just like us!
Show Off Your Communication Skills:Since this role involves speaking with customers, make sure your written application reflects your excellent English communication skills. Clear, concise, and engaging writing will catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Ipsos
✨Know Your Market
Familiarise yourself with the Australian market and its unique characteristics. Brush up on current trends, cultural nuances, and common customer behaviours. This will help you engage more effectively during the interview and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be conducting telephone interviews, it's crucial to demonstrate excellent verbal communication skills. Practice speaking clearly and confidently, perhaps by simulating a mock interview with a friend. This will help you feel more at ease and articulate during the actual interview.
✨Prepare for Common Questions
Anticipate questions related to your experience with Australian customers and your approach to gathering feedback. Think about specific examples from your past roles that highlight your skills and adaptability. This preparation will allow you to respond thoughtfully and showcase your relevant experience.
✨Show Enthusiasm for the Role
Let your passion for market research shine through! Express your excitement about the opportunity to work with Ipsos and how you can contribute to their mission. A positive attitude can make a significant difference in how interviewers perceive you.
