At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights from US business customers.
- Company: Join Ipsos, a global leader in market research with a supportive team culture.
- Benefits: Enjoy flexible shifts, remote work options, and full paid training.
- Other info: Long-term shifts available based on performance in a friendly environment.
- Why this job: Make a real impact by helping clients shape their business decisions with your insights.
- Qualifications: Excellent English communication skills and experience with American customers are essential.
The predicted salary is between 24000 - 36000 £ per year.
Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the American market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions. This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel) or Edinburgh.
Key Responsibilities
- Conduct telephone interviews using scripted questionnaires.
- Gather accurate, detailed feedback from participants.
- Communicate confidently with customers in the US business environment.
- Maintain professionalism, ethical standards, and high‑quality data collection.
Required Skills & Qualifications
- Excellent English communication skills, both verbal and written.
- Experience speaking with or servicing American customers (e.g., call centre, customer service, sales, or research).
- Confident computer skills.
- Laptop or PC with Windows 10 or above and a working webcam (for interactive training).
- USB headset with microphone for clear audio.
What We Offer
- Full paid training—no prior market research experience required.
- Flexible working schedule, with remote options available.
- Opportunity to work with a globally recognised engineering client.
- Long‑term, ongoing shifts based on performance.
- Friendly, supportive team environment.
Ready to Start Your Ipsos Journey? Join our team of professional Market Research Interviewers and help deliver insights that make a real difference. Apply today and enjoy flexible, rewarding work with a global leader in research!
Market Research Telephone Interviewer - English speaking (US Market experience) in Coventry employer: Ipsos
Ipsos is an exceptional employer that values flexibility and employee growth, offering a supportive team environment where you can thrive. With the option to work remotely or from our vibrant offices in London or Edinburgh, you will enjoy a work-life balance while contributing to meaningful market research projects for globally recognised clients. Join us to develop your skills in a dynamic role that provides comprehensive training and long-term opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Market Research Telephone Interviewer - English speaking (US Market experience) in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ipsos and their work in market research. This will help you understand their values and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Try rehearsing common interview questions with a friend or in front of a mirror. This will boost your confidence and help you communicate clearly during the actual interview.
✨Tip Number 3
Show off your skills! Be ready to share examples from your past experiences where you've successfully engaged with American customers. Highlight your communication skills and how you maintained professionalism in those situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Market Research Telephone Interviewer - English speaking (US Market experience) in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with American customers and any relevant skills. We want to see how you can bring your unique background to the table, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your skills align with what we’re looking for. Keep it friendly and professional—just like us!
Show Off Your Communication Skills:Since this role involves engaging with customers, make sure your written application reflects your excellent English communication skills. Clear, concise, and confident writing will catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Ipsos
✨Know Your Market
Familiarise yourself with the American market and its nuances. Understand the types of businesses you might be interviewing and their specific needs. This will help you engage more effectively and show that you’re genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be conducting interviews, practice your verbal communication skills. Try role-playing with a friend or family member to get comfortable with the scripted questionnaires. Clear and confident communication is key to gathering accurate feedback.
✨Set Up Your Tech Right
Ensure your laptop or PC is ready with Windows 10 or above, and test your USB headset and webcam before the interview. A clear audio connection is crucial for effective communication, so don’t leave this to chance!
✨Show Professionalism
During the interview, maintain a professional demeanor. Dress appropriately, even if it’s a remote interview, and be punctual. This shows respect for the interviewer's time and reflects the ethical standards expected in the role.
