At a Glance
- Tasks: Conduct engaging telephone interviews to gather valuable insights from Australian business customers.
- Company: Join Ipsos, a global leader in market research with a supportive team culture.
- Benefits: Enjoy flexible shifts, remote work options, and full paid training.
- Other info: Long-term shifts available based on performance in a friendly environment.
- Why this job: Make a real impact by helping clients shape their business decisions with your insights.
- Qualifications: Excellent English communication skills and experience with Australian customers are essential.
The predicted salary is between 24000 - 36000 £ per year.
Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the Australian market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions. This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel) or Edinburgh.
Key Responsibilities
- Conduct telephone interviews using scripted questionnaires.
- Gather accurate, detailed feedback from participants.
- Communicate confidently with customers in the US business environment.
- Maintain professionalism, ethical standards, and high‑quality data collection.
Required Skills & Qualifications
- Excellent English communication skills, both verbal and written.
- Experience speaking with or servicing Australian customers (e.g., call centre, customer service, sales, or research).
- Confident computer skills.
- Laptop or PC with Windows 10 or above and a working webcam (for interactive training).
- USB headset with microphone for clear audio.
What We Offer
- Full paid training—no prior market research experience required.
- Flexible working schedule, with remote options available.
- Opportunity to work with a globally recognised engineering client.
- Long‑term, ongoing shifts based on performance.
- Friendly, supportive team environment.
Ready to Start Your Ipsos Journey? Join our team of professional Market Research Interviewers and help deliver insights that make a real difference. Apply today and enjoy flexible, rewarding work with a global leader in research!
Market Research Telephone Interviewer - English speaking (Australian Market experience) in Bradford employer: Ipsos
Ipsos is an exceptional employer that values flexibility and employee growth, offering a supportive team environment where you can thrive. With the option to work remotely or from our vibrant offices in London or Edinburgh, you will enjoy a work-life balance while contributing to meaningful market research projects. Join us to develop your skills through comprehensive training and long-term opportunities with a globally recognised leader in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Market Research Telephone Interviewer - English speaking (Australian Market experience) in Bradford
✨Tip Number 1
Get to know the company inside out! Research Ipsos and understand their values, mission, and the kind of projects they work on. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Before your interview, try role-playing with a friend or family member. Focus on articulating your experience with Australian customers and how it relates to the role. Confidence is key!
✨Tip Number 3
Be ready to showcase your communication skills! Since this role involves engaging with business customers, think of examples where you've successfully communicated in a professional setting. Highlight your ability to gather insights effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Market Research Telephone Interviewer - English speaking (Australian Market experience) in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Australian customers and any relevant skills. We want to see how you can bring your unique background to the table!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves engaging with customers, make sure your written application reflects your excellent English communication skills. We love clear and confident writing!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application lands in the right hands. We can’t wait to hear from you!
How to prepare for a job interview at Ipsos
✨Know Your Market
Familiarise yourself with the Australian market and its unique characteristics. Brush up on current trends, cultural nuances, and common customer behaviours. This will help you engage more effectively during the interview and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves conducting telephone interviews, practice your verbal communication skills. Try mock interviews with friends or family, focusing on clarity and confidence. Remember, a friendly tone can make all the difference when speaking with customers!
✨Get Comfortable with Technology
Ensure your computer setup is ready for the interview. Test your webcam and USB headset beforehand to avoid any technical hiccups. Being tech-savvy will not only help you during the interview but also in your future role as a Telephone Interviewer.
✨Showcase Your Flexibility
Highlight your ability to adapt to different working environments and schedules. Since the role offers flexible shifts, share examples of how you've successfully managed your time in previous jobs or projects. This will demonstrate that you're a great fit for their dynamic work culture.
