At a Glance
- Tasks: Dive into data and deliver insights for top brands in transport, hospitality, and leisure.
- Company: Join a leading global market research company with a focus on customer experience.
- Benefits: Enjoy a competitive salary of £26,500, plus opportunities for growth and development.
- Other info: Work in a dynamic team environment with exciting projects and career advancement opportunities.
- Why this job: Make a real impact by helping clients enhance their customer experiences using cutting-edge technology.
- Qualifications: Passion for data, strong analytical skills, and a collaborative spirit are essential.
The predicted salary is between 26500 - 26500 € per year.
Application Deadline: 29 May 2026
Department: Graduate
Employment Type: Full Time
Location: London
Compensation: £26,500 / year
Are you driven by data and passionate about insights? We are a leading global market research company, enabling organisations to make smarter, bolder, and faster decisions. The UK CX team is a collaborative and fast-evolving group at the heart of delivering high-quality research and insight projects across a diverse client portfolio. Recognised as the leading CX team globally within Ipsos, the team works with some of the world’s most well-known brands to help them better understand and improve customer experience. This role is for a sub team within the CX team – THL (Transport, Hospitality and Leisure).
Working across sectors including Travel, Tourism, Attractions, Transport and Hospitality, we use cutting edge technology (yes, inc. AI), leading frameworks and consulting skills to work across some exciting and genuinely interesting businesses. In short, our work helps clients get and keep customers so it’s a massive focus for all parties!
The Role
From day one, you’ll be working on live projects for some of our clients across a variety of industry sectors. You will gain exposure to a variety of research approaches - quantitative, ad hoc and tracking studies – building research skills whilst also working alongside PM experts delivering in a variety of ways from reports, presentations to data delivery platforms and dashboards.
As a Graduate Research Executive, you’ll collaborate closely with colleagues and clients, balancing project management, analysis and delivery responsibilities to ensure work is completed to the highest standard, on time and within scope. As well as helping turn data into insight, your role will include:
- Supporting the end-to-end project lifecycle, including client briefs, timelines and costings, questionnaire development, fieldwork management, quality control and insight delivery
- Managing and coordinating project plans, timelines, roles and responsibilities to ensure smooth and efficient delivery
- Undertaking quality assurance across materials, data and reporting to maintain high standards throughout projects
- Contributing to analysis and reporting, producing clear written and visual outputs and supporting client presentations
Graduate Research Executive, Customer Experience – Transport, Hospitality and Leisure in London employer: Ipsos UK
As a leading global market research company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London-based Graduate Research Executive role offers a unique opportunity to engage with high-profile clients in the Transport, Hospitality, and Leisure sectors, while benefiting from cutting-edge technology and collaborative teamwork. With a commitment to innovation and excellence, we empower our employees to make impactful contributions and advance their careers in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Research Executive, Customer Experience – Transport, Hospitality and Leisure in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Graduate Research Executive role. Highlight your passion for data and insights, and don’t forget to mention your teamwork skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at StudySmarter.
We think you need these skills to ace Graduate Research Executive, Customer Experience – Transport, Hospitality and Leisure in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Graduate Research Executive role. Highlight any data analysis or project management experience you have, as these are key for us in this position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer experience and how you can contribute to our team. Be sure to mention why you're excited about working with us at StudySmarter.
Showcase Your Analytical Skills:Since we’re all about insights and data, make sure to include examples of how you've used analytical skills in past projects or studies. This will help us see your potential in turning data into actionable insights.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Ipsos UK
✨Know Your Data
As a Graduate Research Executive, you'll be working with data daily. Brush up on your understanding of quantitative and qualitative research methods. Be ready to discuss how you've used data in the past to draw insights or make decisions.
✨Show Your Passion for Customer Experience
This role is all about enhancing customer experience across various sectors. Prepare examples of how you've contributed to improving customer satisfaction in previous roles or projects. This will show your genuine interest in the field.
✨Familiarise Yourself with the Industry
Research the transport, hospitality, and leisure sectors. Understand current trends and challenges these industries face. Being able to discuss these topics during your interview will demonstrate your enthusiasm and preparedness.
✨Practice Project Management Scenarios
Since project management is key in this role, think of examples where you've successfully managed timelines and responsibilities. Be ready to explain how you ensure quality control and deliver projects on time, as this will resonate well with the interviewers.
