At a Glance
- Tasks: Lead client programmes, focusing on retention and delivering impactful insights.
- Company: Dynamic research firm dedicated to client success and innovation.
- Benefits: 25 days annual leave, pension contributions, health benefits, and professional development.
- Other info: Join a collaborative team with opportunities for personal and professional growth.
- Why this job: Shape client impact while mentoring junior colleagues in a high-performance culture.
- Qualifications: Strong problem-solving skills and experience in project management and finances.
In this Research Manager role, you lead day-to-day delivery for client programmes, focusing on retention and client success across cross-sector accounts. You'll coordinate resources, manage programme finances, and drive improvements in processes and delivery. Working with Directors and the Client Success team, you'll ensure high-quality insights and 'aha' moments beyond data provision. You'll mentor junior colleagues and contribute to QBRs, shaping client impact and team growth.
- Lead day-to-day execution of a client portfolio (100k-700k)
- Drive client retention and satisfaction and manage retain plans
- Oversee programme finances and profitability
- Resource planning with Client Success Director to meet client needs
- Mentor or guide junior team members
- Support personal and team development
- Ensure QBR standards and deliver impactful client insights
- Model Ipsos behaviours and foster a high-performance culture
Tasks:
- Strong problem-solving skills
- Experience managing project finances and delivering within budget
- Experience in designing and implementing processes and evaluating improvements
- Project management experience with coordinating teams and deadlines
- Strong organisational skills across multiple projects
- Highly numerate and comfortable with numbers
- Proficient in Word, Excel and PowerPoint
Key requirements:
- 25 days annual leave
- Pension contribution
- Income protection
- Life assurance
- Health and wellbeing benefits
- Professional development opportunities
Research Manager/Associate Director - Client Success - Channel Performance employer: Ipsos S.A.
At Ipsos, we pride ourselves on fostering a supportive and flexible work environment that empowers our Field Market Research Interviewers to thrive. With competitive pay, comprehensive training, and the opportunity to engage with diverse communities, you'll find meaningful work that fits around your lifestyle. Join us in shaping real decisions while enjoying benefits like mileage reimbursement and access to staff discounts, all within a culture that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Research Manager/Associate Director - Client Success - Channel Performance
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Research Manager/Associate Director - Client Success - Channel Performance at Ipsos S.A.!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Ipsos S.A. or be willing to refer you for that Research Manager/Associate Director - Client Success - Channel Performance position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Ipsos S.A. who’s on the lookout for their next Research Manager/Associate Director - Client Success - Channel Performance star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Research Manager/Associate Director - Client Success - Channel Performance role at Ipsos S.A.!
We think you need these skills to ace Research Manager/Associate Director - Client Success - Channel Performance
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Ipsos S.A.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Ipsos S.A.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Ipsos S.A.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
