At a Glance
- Tasks: Deliver employee listening strategies and platform advisory solutions to top global organisations.
- Company: Join Ipsos Karian and Box, a leader in employee experience expertise.
- Benefits: Enjoy 25 days annual leave, pension contributions, and flexible working options.
- Other info: Be part of a diverse, inclusive team with excellent career growth opportunities.
- Why this job: Make a real impact by advising on innovative employee listening platforms.
- Qualifications: Experience with employee listening platforms and strong client management skills.
The predicted salary is between 55000 - 65000 £ per year.
About the role
Join Ipsos Karian and Box — a specialist community of employee experience experts — as a Platform Advisory Consultant delivering employee listening strategies and platform advisory solutions to some of the world’s most ambitious organisations. You’ll work with FTSE100 and global clients to design best-practice research and translate data into actionable strategic advice that influences purchasing and people decisions. A core part of the role will involve advising clients on how to get the most from their employee listening platforms to support strategic people and business outcomes. You’ll bring hands-on platform implementation experience and work closely with clients, internal teams and platform partners to support successful programme delivery and adoption.
While platform agnostic, we commonly work with Qualtrics, alongside Perceptyx, Medalia, Viva Glint, Peakon, WorkBuzz and other employee listening technologies. Day-to-day you’ll shape client programmes, lead multidisciplinary project teams (data scientists, analysts, platform engineers, project managers), and contribute to product development and new business pitches. This role combines hands-on research design and advisory work with account leadership: you’ll act as an Account Director for your clients, drive commercial growth, secure client delight and help evolve our employee listening proposition. You’ll be part of a fast-moving, supportive team that offers boutique agility with Ipsos’s global scale and an inclusive, employee-first culture.
About you
- Hands-on experience implementing employee listening platforms, supporting programme rollouts and advising clients on how to optimise technology platforms to support employee listening and engagement strategies.
- Strong technical background with experience of shaping and advising on technical solutions e.g. automated data pipelines through APIs / integration of HR MI across data sources.
- Proven track record designing and running employee listening programmes and crafting evidence-based business narratives.
- Strong client management and commercial experience — able to build trusted relationships, influence decision-making and act as account lead.
- Excellent communication and presentation skills, comfortable influencing stakeholders up to C-suite level.
- Good grasp of data and understanding of common analytical techniques.
- Proficiency in AI use and adoption to streamline analysis, synthesis and client deliverables.
- Collaborative, self-starting and resilient — able to lead diverse teams and work effectively across internal stakeholders.
Essential skills
- Commercial mindset with experience managing client relationships and driving sustainable account growth.
- Strong industry knowledge of employee experience, leadership, employee research or culture and experience in employee research design.
- Proven experience advising on employee listening platforms and technologies to influence client decision making.
- Experience supporting clients to optimise technology platforms to deliver strategic listening objectives.
- Experience of working in partnership with and implementing Qualtrics solutions either in house or part of an agency.
- Proven ability in using data/ insights to craft compelling narratives / recommendations that inform action.
- Exceptional verbal and written communication skills.
- Experience working with / implementing other platform solutions e.g. Medallia, Perceptyx.
- An AI adopter, experimenting with tools and technologies to improve efficiencies and delivery.
- Strong presentation skills to audiences up to C-suite level.
- Familiarity with employee listening strategies and, ideally, experience in listening strategy design.
- Strong grasp of data with knowledge of common analytical techniques (e.g., sampling, regression modelling, segmentation).
- Experience contributing to new business opportunities (e.g., writing proposals / attending pitches).
- Experience working with and leading diverse teams (i.e., insight analysts, data scientists, project managers).
- Knowledge of CRM and client management systems.
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Platform Advisory Consultant - Ipsos Karian & Box employer: Ipsos in the UK
Ipsos Karian & Box is an exceptional employer that champions a supportive and inclusive work culture, offering a comprehensive benefits package including 25 days of annual leave, pension contributions, and professional development opportunities. With a hybrid working model and a commitment to flexibility, employees can thrive both personally and professionally while contributing to impactful employee listening strategies for prestigious global clients. Join a dynamic team where your expertise in employee experience will be valued and where you can grow alongside industry leaders in a diverse environment.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Advisory Consultant - Ipsos Karian & Box
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ipsos Karian & Box on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that you won’t find in the job description.
✨Tip Number 2
Prepare for the interview by diving deep into employee listening strategies. Familiarise yourself with platforms like Qualtrics and Medallia, and think about how you can leverage your experience to advise clients effectively. Show us you know your stuff!
✨Tip Number 3
Practice your presentation skills! You’ll need to communicate complex ideas clearly, especially to C-suite stakeholders. Try explaining your past projects to friends or family to get comfortable with your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Ipsos Karian & Box.
We think you need these skills to ace Platform Advisory Consultant - Ipsos Karian & Box
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Platform Advisory Consultant role. Highlight your hands-on experience with employee listening platforms and how you've successfully advised clients in the past. We want to see how you can bring value to our team!
Showcase Your Technical Skills:Don’t forget to mention your technical background! If you've worked with platforms like Qualtrics or Medallia, let us know. We’re keen on candidates who can shape technical solutions and optimise technology platforms for strategic outcomes.
Communicate Clearly:Your written communication skills are crucial for this role. Make sure your application is clear, concise, and free of jargon. We love a good narrative, so feel free to share compelling stories about your past experiences that demonstrate your expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Ipsos in the UK
✨Know Your Platforms
Make sure you’re well-versed in the employee listening platforms mentioned in the job description, like Qualtrics and Medallia. Familiarise yourself with their features and how they can be optimised for client needs. This will show your hands-on experience and technical knowledge during the interview.
✨Craft Compelling Narratives
Prepare to discuss how you've used data to create actionable insights in previous roles. Think of specific examples where your recommendations influenced decision-making. This will demonstrate your ability to translate complex data into clear, strategic advice that resonates with clients.
✨Showcase Your Client Management Skills
Be ready to share experiences where you’ve built trusted relationships with clients. Highlight instances where you’ve influenced C-suite stakeholders or driven account growth. This will illustrate your strong commercial mindset and client management capabilities.
✨Emphasise Collaboration and Leadership
Since the role involves leading multidisciplinary teams, prepare examples of how you’ve successfully collaborated with diverse groups. Discuss your leadership style and how you motivate team members to achieve common goals, showcasing your resilience and self-starting attitude.
