Are you highly organised, detail-oriented and looking to build a career in project management? Do you enjoy coordinating multiple activities, working with clients and colleagues, and helping to deliver exceptional customer experiences? If so, we'd love to hear from you.
About the Role
As a Project Executive within our Channel Performance team, you'll play a key role in delivering mystery shopping and performance measurement programmes that help clients understand customer experiences, identify opportunities and improve performance. Working as part of our Project Management team, you'll support projects from initial set-up through fieldwork, data delivery and review, helping to ensure projects are delivered accurately, efficiently and to a high standard.
You'll collaborate closely with colleagues across Project Management, Operations and Client Success, coordinating multiple workstreams and stakeholders while maintaining project documentation, timelines and budgets. The role offers excellent exposure to client engagement, project delivery and commercial management, making it an ideal opportunity for someone looking to develop a career in project management within a fast-paced, client-focused environment.
From testing project set-up and quality checking data to preparing client communications and supporting project reviews, you'll make an important contribution to client satisfaction, operational excellence and business performance while representing Ipsos professionally and ethically at all times.
About You
- Experience working in a client-facing environment and managing client queries professionally.
- Strong organisational skills, with the ability to manage multiple tasks, priorities and deadlines.
- Excellent written and verbal communication skills.
- High attention to detail, with experience of checking data and proofreading documents for accuracy.
- A proactive approach, taking ownership of tasks and issues through to resolution.
- Commercial awareness, including an understanding of project budgets or financial tracking.
- Proficiency in Microsoft Office applications and confidence learning new systems.
- Experience in market research, mystery shopping or a related project delivery environment.
- Experience supporting or coordinating projects involving multiple stakeholders or suppliers.
- Familiarity with digital data collection, validation or reporting processes.
- Interest in developing a career in project management and/or mystery shopping.
- Confidence using AI tools responsibly to improve day-to-day productivity, quality or ways of working.
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.
- 25 days annual leave
- pension contribution
- income protection
- life assurance
- a range health & wellbeing
- financial benefits
- professional development opportunities
We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process.
Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
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Project Executive - Channel Performance in Milton Keynes employer: Ipsos in the UK
Ipsos is an exceptional employer, offering a dynamic work environment that fosters innovation and growth. With a strong commitment to employee development, we provide comprehensive benefits including 25 days of annual leave, flexible working options, and a focus on diversity and inclusion. Our hybrid work model allows you to balance your professional and personal life while contributing to meaningful projects that enhance customer experience and drive business success.
