The Business Process Lead is a senior individual accountable for the end-to-end management of Clinical Development business processes. The role will be responsible to ensure that clinical development processes consistently deliver quality, efficiency, and optimize clinical operations outcomes. WHAT - Main Responsibilities can identify/spot opportunities for real impact on patient and society. Able to be focused and performance-driven with clear KPIs. Plans and aligns effectively (steps, resources, timelines etc.). Displays a commitment to best practice sharing and setting. Promotes single point of accountabilities. Ensures Accountability Holding self and others accountable to meet commitments. Builds environment where people ask for clarification when accountabilities are unclear. Consults/seeks stakeholder views and ensures decisions are made by consent vs consensus. Takes personal accountability for decisions, actions, successes and failures. Follows through on commitment and makes sure others do the same. Communicates Effectively Developing and delivering communications that convey a clear understanding of the unique needs of different audiences (CPMs and CRAs) Asks open questions and digs deeper; shows care and respect for different perspectives. Communicates transparently, tells it how it is while keeping communication respectful. Builds clear and crisp messages with structure and focus. Taking a stand (courage) Stepping up to address difficult issues, saying what needs to be said to optimise quality and compliance consistently speaks up and challenges the status-quo; takes a stand, is decisive and does what is right, even when it is unpopular Faces fears, demonstrates appetite for stepping out of their comfort zone when challenging quality and compliance HOW - Knowledge
Business Process Lead employer: Ipsen Ltd
Ipsen Ltd is an exceptional employer that prioritises employee growth and well-being, fostering a culture of collaboration and innovation. With a commitment to transforming rare disease care, employees are empowered to make a meaningful impact while enjoying a supportive work environment that values diverse perspectives. Located in the UK, Ipsen offers unique opportunities to engage with NHS organisations and contribute to healthcare transformation, ensuring that every team member can thrive alongside the company's mission to improve patient outcomes.
