Global Patient Affairs Director in London

About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavour every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

Job Description: Ipsen is a growing global specialty-driven biopharmaceutical company focused on innovation and specialty care. We aim to make a sustainable difference by significantly improving patients’ health and quality of life, providing effective therapeutic solutions for unmet medical needs through differentiated and innovative medicines in Oncology, Neurosciences, and Rare Diseases.

• Patient-Focused: The patient is at the heart of everything we do, and improving their outcomes is the deliverable of every strategy.
• Employee Care: We care for our employees, who are the ambassadors making a real difference.
• Bold Leadership: We attract and develop bold, agile, entrepreneurial individuals who take full ownership of their decisions.
• Growth Opportunities: We offer a wealth of fulfilling challenges and growth opportunities in a fast-moving, game-changing organization.

About the Role: The Global Patient Affairs Director for Neuroscience will lead the development and execution of patient engagement strategies across the neuroscience portfolio. You ensure that the patient voice is embedded throughout the product lifecycle; from early development through commercialization, by collaborating with internal stakeholders and external patient communities. You serve as the primary liaison between the company and global patient advocacy groups, ensuring alignment with regulatory expectations and ethical standards.

Key Responsibilities:

• Strategic Leadership & Patient-Centric Vision: Lead the evolution and execution of patient-driven strategies for the neuroscience therapeutic area, ensuring alignment with corporate and asset-level goals. Establish patient-focused medicine development practices from Target Value Profile (TVP) / Target Product Profile (TPP) through early development to Phase IV studies and maturity.
• Evidence-Based Research & Patient Experience Data (PED): Involve patient experts, caregivers, and Patient Organizations early to inform R&D asset development, integrated evidence generation plans, and investment decisions. Generate and integrate patient insights to support R&D, including protocol design and recruitment strategies. Understand the PED landscape for existing and new indications, identify gaps, and lead PED generation initiatives. Develop Patient Experience Maps (PEM) for priority indications.
• Community Engagement in partnership with Public Affairs: Drive development of patient community engagement strategies to support both asset/product and above-asset strategic planning. Regularly engage with key Patient Organization partners to understand their needs and expectations and define appropriate collaboration models.
• Strategic Decision Making: Incorporate patient insights into strategic decision-making across the asset lifecycle through direct involvement or actionable data. Ensure patient insights are embedded into Global Brand Plans and that patients are recognized as key stakeholders by asset and brand leads.
• Patient Science Hub & Capability Building: Support the development of medical education programs grounded in health literacy and patient focus. Identify skills and knowledge gaps and propose improvements to patient engagement practices. Provide functional and topical expertise to learning programs and contribute to the creation of toolkits and frameworks that support patient engagement.
• Governance, Compliance & Ethical Standards: Support the strategy and implementation of governance infrastructure for engagement with patient communities. Ensure all interactions with patient organizations comply with global ethical and regulatory standards. Respect national and international regulations, Ipsen’s code of conduct, and internal policies and procedures.
• Measurement & Executional Excellence: Benchmark and harmonize patient impact measures appropriate for the neuroscience therapeutic area. Ensure all activities have clearly defined Key Impact Indicators (KIIs) to measure and report outcomes in terms of value to patients, society, and Ipsen. Establish strong cross-functional working practices with key partner functions including Medical Affairs, Clinical Development, Regulatory, and Market Access.

Qualifications:

• MD or PharmD or PhD
• Extensive experience working in Pharma/Biotech
• Global R&D, Clinical Operations, Global Medical Affairs exposure
• Close partnership with business and commercial functions
• International and cross-functional working including global to local interactions
• Clear accomplishment in execution and delivery: on time and on budget
• Successful track record in a prior Patient Engagement position in a medical role, the Pharma industry or a Patient Organisation
• Fluency in English

If you feel that this could be the right next step for you, we would be delighted to engage with your application. Ipsen is committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered.