Commercial Account Manager in St Helens

IPS (Part of the Culina Group) works with some of the best known brands and provides cost effective and innovative co-packing, co-filling and co-manufacturing solutions within the UK. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Reporting into the Head of Business Development, the Commercial Account Manager will be of key importance to support the IPS Commercial function in growing revenue within the co-pack and co-manufacturing market. Your role will provide invaluable support to the full Commercial Team and help drive new business acquisition and support the existing customer portfolio. You will support with onboarding new customers, including supporting new product launches and be an initial point of contact for new customers during the start of their journey with IPS.

Working hours: Monday to Friday, 40 hour week

Key Duties of a Customer Account Manager:

• First point of call for all new customer enquiries and onboarding of new customers
• Assists the commercial team with workload and preparation for customer visits
• Evaluate new business proposals and determine the potential financial revenue and contribution.
• This role will be responsible for receiving all new business leads, evaluating the opportunity potential and working with the assigned senior in preparing a commercially strong business proposal that will give the best opportunity to land the business.
• To review cost cards and assess if sites are achieving the desired profitability level in conjunction with the appropriate BDM leads.
• Maintain strong communication links with non-commercial teams, and ensure compliance with processes and procedures via the maintenance and completion of appropriate paperwork, including price forms and updating customer portals.
• Preparing customer presentations
• Researches and identifies new opportunities that complement the strengths of the group
• Be a role model for others at all times and demonstrate the IPS behaviours
• Build solid relationships with BDM’s and Site Leads across IPS group

Qualifications:

• Knowledge of the food industry (desirable)
• Ability to communicate in a positive and clear manner
• Fosters an open and collaborative culture
• Ability to plan, organise and prioritise work to strict deadlines
• A commitment to respond to changing customer needs
• Able to work towards targets or KPIs
• Displays a positive attitude to change
• Preferably experience of working in a customer-led environment with changing priorities

Additional Information:

As part of our drive to make IPS a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave: Competitive holiday entitlement of 25 days plus the normal bank holidays
• Company Bonus: We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
• Pension scheme: We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer
• Life Assurance: 4x your annual salary
• Wellness: Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year
• Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts: via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam.