At a Glance
- Tasks: Lead a dynamic team managing high-volume claims in the London market.
- Company: Join a global insurer with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Exciting opportunity for career advancement in a growing team.
- Why this job: Step into a leadership role and make a real impact in claims management.
- Qualifications: Experience in claims handling and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
IPS is working with a Global Insurer that is building a new Claims team in Leeds to support its London office. The Leeds team will oversee day-to-day claims activity and handle high-volume, lower-value claims within the London market. This role will oversee a team of Claims Adjusters, providing day-to-day support, guidance, and oversight, while ensuring service standards and performance metrics are met.
The role still involves oversight of a portfolio of claims whilst supporting London Adjusters where required, covering a broad range of matters such as RTAs, marine cargo incidents, renewables, PI, BI, and wider international losses. While Adjusters will focus on a core area, they will be cross-trained across others.
The position would suit an experienced Senior Adjuster looking to step up into a leadership role, and you may still retain your own caseload, handling claims of a similar value and complexity to the wider team. For this position, experience across reporting and KPI management is important, including turnaround times, caseload monitoring, and peer reviews, alongside maintaining strong technical oversight of claims handling.
Transferable backgrounds are welcomed, including candidates from insurer or broker environments. You’ll be someone who can balance hands-on claims expertise with team leadership and oversight. This is a great opportunity to step into a leadership role within a growing, client-focused claims function.
Claims Team Leader - London Market employer: IPS
IPS is an exceptional employer, offering a dynamic work environment in Leeds that fosters collaboration and professional growth. With a strong focus on employee development, the company provides ample opportunities for advancement within the claims sector, while maintaining a supportive culture that values teamwork and innovation. Joining IPS means being part of a forward-thinking global insurer that prioritises both client satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Team Leader - London Market
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've handled claims in the past and how you can support a team of Adjusters effectively.
✨Tip Number 3
Showcase your experience with KPIs and reporting during interviews. Employers love candidates who can demonstrate their ability to monitor performance metrics and improve service standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our growing team.
We think you need these skills to ace Claims Team Leader - London Market
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Claims Team Leader role. Highlight your leadership experience and any relevant claims handling expertise to show us you’re the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about claims management and how your background makes you a great candidate for leading our new team in Leeds.
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Whether it’s improving turnaround times or successfully managing a complex caseload, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IPS
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims handling, especially in areas like RTAs, marine cargo incidents, and PI. Being able to discuss specific cases or scenarios will show that you're not just familiar with the theory but have practical insights too.
✨Showcase Your Leadership Skills
Since this role involves overseeing a team, be prepared to share examples of how you've successfully led teams in the past. Talk about how you’ve supported colleagues, managed performance metrics, and ensured service standards were met.
✨Understand the Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to claims management. Be ready to discuss how you’ve used reporting and monitoring to improve turnaround times and manage caseloads effectively.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and technical oversight. Think about how you would handle various claims situations and be prepared to explain your thought process clearly.
