At a Glance
- Tasks: Lead complex motor claims and drive strategy for transformation.
- Company: Fast-growing, tech-led motor insurer with a focus on innovation.
- Benefits: Highly competitive salary, bonus scheme, and strong benefits package.
- Other info: Opportunity for career progression and to shape the future of claims.
- Why this job: Join a growing team and make a real impact in the insurance industry.
- Qualifications: Deep expertise in UK motor claims and experience in handling complex cases.
The predicted salary is between 60000 - 80000 £ per year.
Location: Manchester, England (Hybrid).
Salary: Highly competitive + bonus + benefits.
IPS Group is working with a fast‑growing, tech‑led motor insurer to recruit a senior hire into their Claims function. This is a key appointment at an exciting stage of growth, as the business continues to expand in the UK and further develop its in‑house claims capability.
The Role
This is a senior technical leadership role with a strong emphasis on handling and driving strategy across complex motor claims, alongside playing a key role in ongoing transformation. You will act as the technical lead across the full motor claims lifecycle, bringing deep expertise across FNOL, AD, credit hire, personal injury, and complex/catastrophic losses. The position will involve both hands‑on involvement in complex and high‑value claims as well as providing technical direction, oversight, and leadership to the wider team. A key part of the role will be to strengthen technical capability within the business, taking ownership of complex and large loss claims, supporting on escalations, and ensuring robust indemnity and reserving decisions across the portfolio. You will play a critical role in shaping claims strategy and driving performance improvement. Alongside the technical focus, you will also support the ongoing claims transformation agenda, working closely with the Head of Claims to continue the transition from outsourced to in‑house capability. This includes contributing to the design of processes, operating model improvements, and working with product and engineering teams to embed claims capability within their in‑house platform.
Key Responsibilities
- Act as technical lead for complex motor claims, including large loss and catastrophic injury
- Provide oversight across the end‑to‑end claims journey (FNOL through to settlement)
- Handle and support high‑value and technically challenging cases, particularly across credit hire and personal injury
- Drive technical standards, best practice, and consistency across the claims function
- Support with indemnity spend, reserving strategy, and overall claims performance
- Play a key role in developing and mentoring the team as the function grows
- Contribute to the ongoing claims transformation programme, including bringing more capability in‑house
Required Experience
- Strong background in UK motor claims with deep technical expertise
- Proven experience handling complex claims, including bodily injury and large loss
- Strong knowledge of credit hire, litigation, and the end‑to‑end claims process
- Experience operating in a technical lead or senior referral role
- Ability to balance hands‑on technical work with broader strategic input
- Prior exposure to change, transformation, or building capability in‑house is advantageous
What’s on Offer
- Highly competitive salary with scope for progression
- Bonus scheme (company and individual performance)
- Strong benefits package
- Opportunity to join a business in growth mode, where you can have genuine impact
- A role that blends technical leadership with transformation and strategy
Technical Motor Claims Lead in Manchester employer: Ips-Regional
IPS Group is an exceptional employer, offering a dynamic work environment in Manchester that fosters innovation and growth within the motor insurance sector. Employees benefit from a highly competitive salary, a robust bonus scheme, and a strong benefits package, all while being part of a collaborative culture that prioritises professional development and transformation. This role not only allows for hands-on technical leadership but also provides the opportunity to shape the future of claims strategy in a rapidly expanding company.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Motor Claims Lead in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Ips-Regional). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Ips-Regional. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Technical Motor Claims Lead in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Ips-Regional.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Ips-Regional. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Ips-Regional
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Ips-Regional to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Ips-Regional, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Ips-Regional's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
