At a Glance
- Tasks: Lead and transform the Claims function in a fast-growing tech-led insurance business.
- Company: Join a dynamic, expanding insurance company focused on innovation.
- Benefits: Competitive salary, bonus scheme, and strong benefits package.
- Other info: Opportunity to build a new function and drive transformation.
- Why this job: Shape the future of claims operations and make a real impact.
- Qualifications: Senior claims professional with UK motor claims experience and leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Manchester (Hybrid). Highly competitive package, dependent on experience.
IPS Group is working with a fast‑growing, tech‑led insurance business specialising in motor to recruit a senior hire to lead their Claims function. This is a key role within a business going through a major UK expansion and a full transformation of their claims operation, continuing to evolve their in‑house claims capability following a period of outsourced support.
The Role / Team
This is a strategic position focused on building and leading the Technical & Complex Claims function from the ground up. You will be responsible for designing the operating model, setting the overall technical approach to claims, and scaling a high‑performing team over time. The role will cover areas including large loss, complex bodily injury and credit hire, acting as the senior technical authority across the business. You will be involved in escalations on high‑value cases, challenging claims strategy, and influencing key decisions around reserving, indemnity spend and overall portfolio performance. There is also a strong transformation element, working closely with the Head of Claims to bring more of the claims function in‑house, alongside partnering with product and engineering teams to help shape how claims are built into their in‑house platform.
Required Skills & Experience
We are looking for a senior claims professional with a strong background in UK motor claims, ideally with experience building or transforming complex claims functions. You will have deep technical expertise across areas such as large loss, complex bodily injury and credit hire, along with strong commercial awareness around reserving and loss ratio performance. Previous leadership experience is important, as well as the ability to work cross‑functionally with stakeholders and internal tech teams. A more progressive or change‑led background will suit this environment well.
What’s in it for you
You will receive a competitive salary with scope to increase as the role develops, alongside a bonus scheme (split between company and individual performance) and a strong benefits package. This is an opportunity to join a growing business at a key stage of its journey, with the chance to build a function rather than inherit one.
To learn more about this role and the package, apply today or get in touch Email: Alexander.ballantine@ipsgroup.co.uk Phone: 0121 392 9061 / 07967 701036
Claims Transformation Lead in Manchester employer: Ips-Regional
IPS Group is an exceptional employer, offering a dynamic work environment in Manchester where innovation meets opportunity. As a fast-growing, tech-led insurance business, we provide our employees with a highly competitive salary, a robust benefits package, and the chance to lead transformative projects that shape the future of our claims operations. Our culture fosters collaboration and professional growth, making it an ideal place for those looking to make a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Transformation Lead in Manchester
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We think you need these skills to ace Claims Transformation Lead in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Ips-Regional.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Ips-Regional. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Ips-Regional
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Ips-Regional to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Ips-Regional, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Ips-Regional's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
