Maintenance Operative Apprentice in Rochester

This role offers an opportunity to start a career in property maintenance through a Level 2 Maintenance Operative Apprenticeship. The apprentice will support an in-house maintenance team carrying out day-to-day handyman tasks across residential blocks, with full training provided.

Wage: £16,640 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices.

Training course: Property maintenance operative (level 2)

Hours: Monday – Friday, 9:00 am – 5:00 pm. 1 hour paid break. 40 hours a week.

Duration: 2 years

What you’ll do at work:

• Assisting maintenance operatives with general handyman and property maintenance duties across multiple residential sites.
• Supporting reactive maintenance work such as attending to reported defects, minor repairs, and emergency call-outs under supervision.
• Assisting with planned maintenance programmes, including regular inspections, preventative works, and scheduled repairs.
• Carring out basic repairs and maintenance tasks under supervision, including minor plumbing work, basic carpentry, and simple repairs to fixtures and fittings.
• Supporting painting and decorating work, including surface preparation, patch repairs, and finishing of communal areas.
• Assisting with basic electrical-related tasks where appropriate, such as changing light fittings, replacing bulbs, and safe isolation procedures (non-qualified work only).
• Learning to safely select, use, and maintain hand tools and basic power tools in line with company procedures.
• Following health and safety requirements at all times, including use of PPE, manual handling techniques, COSHH awareness, and site risk assessments.
• Assisting in identifying maintenance issues during site visits and reporting findings accurately to supervisors or the property inspector.
• Supporting the completion of job sheets, maintenance logs, photographs, and digital reporting systems.
• Assisting with stock control, materials handling, and keeping maintenance of vehicles and storage areas organised.
• Developing customer service skills when working in occupied properties, including professional communication with residents and site staff.
• Working as part of a team to meet service levels, response times, and quality standards expected by the block management company.
• Attending off-the-job training, toolbox talks, and apprenticeship review meetings as required.

Throughout the apprenticeship, the apprentice will progressively take on more responsibility as skills and confidence develop, moving from observation to supervised tasks and, where appropriate, independent work.

Where you’ll work: Penelope House, Westerhill Road, Coxheath, Maidstone, ME17 4DH

Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: IPS International Limited

Training curriculum:

• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Use safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures.
• Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalate issues beyond their level of competence and authority.

Requirements:

• GCSE in Maths and English (grade 3 and above).

Skills:

• Customer care skills.
• Practical skills.
• Willing to learn.
• Health and safety awareness.
• Reliable.
• Flexible.

Other requirements: Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment.

About this employer: As a team of professionals backed by recognised industry regulation and qualifications our infrastructure is designed specifically for the purpose of providing Block Management services to Freeholders, Residents Management Companies and RTM Companies. Working alongside our network of in-house and external suppliers we have been delivering services to clients for over 40 years.

Upon successful completion of the apprenticeship, there is the possibility of progressing towards a Maintenance Operative.

Contact: IPS International Limited, Mandy Rai, 01634298808.

The reference code for this apprenticeship is VAC2000026251.