Apprentice Administrator in Gillingham

Would you like to earn a salary whilst learning on the job and gaining a qualification? We have an exciting opportunity for a business administrator to join our team. You will assist with administration tasks supporting our Assistant Property Managers.

Wage: £16,640 for your first year, then could increase depending on your age. National Minimum Wage rate for apprentices.

Hours: Monday – Friday, 9am to 5pm (1 hour lunch break) 40 hours a week.

Duration: 1 year 8 months.

What you’ll do at work:

• Answering the telephone, filtering and transferring calls, taking and passing on messages.
• Franking post (daily at 4pm), taking outgoing mail to the post box (if applicable), ensuring it has the correct postage.
• Ensuring printers and photocopiers are working at all times – refilling paper, changing toners, resolving basic paper jams or errors, calling engineers if necessary.
• Creating, printing and laminating notices or documents for notice boards.
• Assisting with collating, printing and sending out service charge demands, annual accounts, circulars etc. and raising postage and copying invoices.
• Preparing standard letters & carrying out mail merges.
• Typing and distributing Directors and Residents meeting agendas and minutes.
• Providing lessees/homeowners with service charge and ground rent statements.
• Proof reading documentation.
• Organising meetings and diary dates.
• Uploading of H&S certificates to portal.

Where you’ll work: 33 STATION ROAD RAINHAM GILLINGHAM ME8 7RS

Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Skills required:

• Skilled in the use of multiple IT packages and systems relevant to the organisation.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and presents solutions to management.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Exercises proactivity and good judgement.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Completes tasks to a high standard.
• Applies problem-solving skills to resolve challenging or complex complaints.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.

Requirements: GCSE in Maths and English (grade 4/C or above). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Other requirements: Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment.

About this employer: Established in October 2007, Omnicroft Limited is a family owned business delivering a personal estate and block management service using trusted contractors. We currently manage in excess of 3,000 units over 100+ developments across Kent and South East London, comprising blocks of flats and houses.

Upon successful completion of the apprenticeship, there may be the opportunity for a permanent position.

The contact for this apprenticeship is: IPS INTERNATIONAL LIMITED Mandy Rai 01634298808.