At a Glance
- Tasks: Lead a dynamic team of Personal Lines professionals to drive service excellence and operational performance.
- Company: Join a well-established insurance business with a supportive and collaborative culture.
- Benefits: Competitive salary, annual bonus, hybrid working, and travel expenses covered.
- Other info: Genuine long-term career development opportunities and exposure to senior leadership.
- Why this job: Make a real impact on customer outcomes and team development in a growing organisation.
- Qualifications: Experience in Personal Lines insurance and proven leadership skills required.
The predicted salary is between 56059 - 68517 £ per year.
Personal Lines Team Leader
Are you an experienced Personal Lines leader looking for an opportunity where you can genuinely influence team performance, customer outcomes and business success?
We're partnering with a well-established and growing insurance business that is looking to appoint an experienced
Personal Lines Team Leader to oversee a large team of Personal Lines professionals across two UK locations.
This is an excellent opportunity to joinan organisation where you'll play a pivotal role in driving service excellence, operational performance and employee development, whilst working closely with senior leadership on key strategic initiatives.
The role is to work from Sheffield but with some travel to the South Coast, operating on a hybrid basis with two days per week in the office.
As the team is spread across both locations, regular travel between offices will be required, with travel expenses covered.
You'll be responsible for leading a team of approximately 20 Personal Lines professionals, ensuring exceptional customer outcomes, strong retention performance, regulatory compliance and a highly engaged team culture.
You'll also contribute to continuous improvement initiatives, support business transformation projects and build strong relationships with insurer and internal stakeholders.
What We're Looking For
- Significant experience within Personal Lines insurance
- Previous people leadership experience as a Team Leader, Manager or Senior Supervisor
- Strong understanding of Personal Lines products and customer journeys
- Experience managing operational performance and service delivery
- Proven ability to coach, develop and motivate teams
- Strong knowledge of FCA regulations and Consumer Duty
- Excellent stakeholder management and communication skills
- Ability to balance customer outcomes with commercial objectives
- Comfortable managing multiple priorities within a fast-paced environment
- Willingness to travel between Sheffield andthe south coast as required
Desirable Experience
- CII qualifications or actively working towards them
- Experience within High Net Worth or Private Clients insurance
- Experience leading change, transformation or continuous improvement initiatives
- Established insurer market relationships
- Strong mentoring and talent development experience
What's On Offer?
- Salary circa
- £45,000
- , depending on experience
- Annual bonus
- Standard benefits package
- Travel expenses covered when travelling between locations
- Hybrid working (2 office days per week)
- Opportunity to lead an established and successful Personal Lines team
- Exposure to senior leadership and strategic business initiatives
- Ability to directly influence customer outcomes and business performance
- Supportive and collaborative culture within a growing organisation
- Genuine long-term career development opportunities
The Ideal Candidate You'll be a customer-focused people leader who is passionate about developing others and driving high performance.
Commercially aware, resilient and proactive, you'll thrive in an environment where customer outcomes, team engagement and continuous improvement are central to success.
If you're an experienced Personal Lines leader looking for your next challenge and would like to explore a confidential opportunity, we'd love to hear from you.
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Personal Lines Team Leader in Sheffield employer: IPS Group
Join a well-established independent firm of Chartered Accountants in Selby, where you will thrive in a supportive work culture that values professional growth and development. With a diverse client base, this role offers the chance to enhance your skills while enjoying competitive benefits and a collaborative environment that fosters teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Lines Team Leader in Sheffield
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like IPS Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like IPS Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Personal Lines Team Leader in Sheffield
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at IPS Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at IPS Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at IPS Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at IPS Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at IPS Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding IPS Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
