At a Glance
- Tasks: Manage complex property damage claims from start to finish, ensuring accuracy and efficiency.
- Company: Join a leading claims management company with a focus on innovation and customer service.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a supportive team and excellent career advancement potential.
- Why this job: Make a real difference by helping clients navigate their claims with expertise and empathy.
- Qualifications: Strong analytical skills and experience in claims management or related fields.
The predicted salary is between 37800 - 46200 £ per year.
- Job
- Title: Desktop Adjuster Commercial Property including subsidence
- Department: Claims
Location: Remote The Desktop Adjuster is a technically skilled claims professional responsible for managing complex property damage claims from first notification to settlement.
This role requires sound judgement, technical confidence, and an ability to make fair, evidence-based decisions that deliver.
Working autonomously within delegated authority, the Desktop Adjuster will assess coverage, liability and quantum while coordinating input from surveyors, contractors, and insurers to achieve timely and justifiable outcomes.
Key Responsibilities Handle a portfolio of property damage claims from instruction to conclusion, ensuring accuracy, compliance and efficiency throughout.
Review documentation, reports, and policy wordings to determine coverage, liability and settlement strategy.
Instruct and interpret surveyor and contractor reports, validating scopes, costs and repair methodologies.
Authorise reinstatement works and settlements within authority, escalating high-value or contentious cases as required.
Identify causation issues, fraud indicators, and policy breaches through critical analysis and professional scrutiny.
Stakeholder Coordination Liaise effectively with insurers, policyholders, surveyors, contractors and other parties to maintain smooth claim progression.
Deliver clear, reasoned advice and recommendations to clients, demonstrating commercial awareness and technical credibility.
Manage customer expectations through proactive communication, empathy and transparency.
Support insurers in delivering exceptional service standards and resolving potential complaints constructively.
Quality, Compliance
Property Desktop Adjuster employer: IPS Group
Join a well-established independent firm of Chartered Accountants in Selby, where you will thrive in a supportive work culture that values professional growth and development. With a diverse client base, this role offers the chance to enhance your skills while enjoying competitive benefits and a collaborative environment that fosters teamwork and innovation.
