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- Tasks: Lead a dedicated team in the care and social welfare sector to drive growth and client satisfaction.
- Company: Respected specialist broker focused on care and social welfare.
- Benefits: Competitive salary up to £45k, training opportunities, and a positive team culture.
- Why this job: Make a real impact by guiding a passionate team and enhancing client service.
- Qualifications: Experience in team management, strong communication skills, and ideally Cert CII.
- Other info: Join a dynamic environment with opportunities for professional development.
The predicted salary is between 32400 - 54000 £ per year.
A respected specialist broker in the care and social welfare sector is seeking an experienced leader to guide a dedicated team and support the continued growth of this established division. This position works closely with the Head of Care & Social Welfare, ensuring strong commercial performance, excellent client service and full regulatory compliance.
In this role, you will support the Care division’s growth by keeping the team focused on key objectives and improving client service, efficiency and technical capability. You will oversee training, development and recruitment, while promoting a positive and motivated team culture. Also managing HR matters when required, ensure full FCA compliance and maintain balanced workloads with professional client and insurer interactions. You will also support accurate insurer presentations, confident client recommendations, effective debt management and compliant handling of all business activity, including complaints.
If you have Cert CII that helps or experience with proven team management, ideally within insurance. Strong communication, digital, numerical and organisational skills are essential, along with the ability to build effective stakeholder relationships. You should be detail-focused, resilient under pressure, confident managing change, meeting deadlines, and aligned with company values.
Experience in commercial insurance, FCA frameworks, a relevant degree or qualification, customer service background, and Acturis experience would be advantageous. Salary up to £45, if you have the right experience.
If you are a motivated leader seeking to influence a growing specialist division, please submit your CV or get in touch for a confidential discussion.
Care Team Manager in Malton employer: IPS Group
Contact Detail:
IPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Team Manager in Malton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector, especially those who know about care and social welfare. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their goals, especially in client service and team management. Be ready to share specific examples of your past successes!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that Care Team Manager role. We’re all about making connections, and applying directly helps us see your passion and fit for the team right away!
We think you need these skills to ace Care Team Manager in Malton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Care Team Manager role. Highlight your leadership experience, especially in team management and client service, to show us you’re the right fit for our growing division.
Showcase Relevant Qualifications: If you've got Cert CII or any relevant qualifications, don’t forget to mention them! We want to see how your background in commercial insurance can contribute to our team's success.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your achievements and how they relate to the job. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at IPS Group
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance and FCA compliance. Familiarise yourself with the specific challenges and opportunities in the care and social welfare sector. This will show that you're not just a leader, but someone who understands the industry inside out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you improved team performance or client service. Be ready to discuss your approach to training and development, as well as how you foster a positive team culture.
✨Communicate Clearly
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain complex concepts, so being able to break them down into simple terms will demonstrate your expertise and ability to connect with stakeholders.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to client interactions, complaints handling, or managing change. Prepare by thinking through how you would handle these scenarios, focusing on maintaining compliance and delivering excellent service while keeping the team motivated.
