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For Companies At a Glance
- Tasks: Lead and innovate in motor claims operations, enhancing customer experience and team performance.
- Company: Dynamic tech-driven motor insurance company focused on strategic growth.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of claims.
- Why this job: Make a real impact in a fast-paced environment while driving innovation in claims.
- Qualifications: Proven leadership in motor claims and strong strategic transformation skills.
- Other info: Join a high-performing team dedicated to continuous improvement and excellence.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for an experienced Claims Director to lead a fast-moving, tech-driven motor insurance operation. This is a strategic, high-impact role where you’ll shape the future of claims, improve customer outcomes, and drive performance across multiple teams.
Core Responsibilities
- Lead end-to-end motor claims operations across policyholder and third-party teams
- Set and deliver strategic goals to improve cost control, efficiency, and customer experience
- Collaborate with internal teams including Product, Data, and Technology
- Build and develop a high-performing claims team, fostering innovation and continuous improvement
- Use data and insights to drive smarter, faster decisions
- Ensure compliance with regulatory and industry standards
Requirements
- Proven experience leading large motor claims operations
- Strong background in strategic transformation and process improvement
- Excellent leadership, coaching, and stakeholder management skills
- Deep technical knowledge of motor claims best practices
- Analytical mindset with the ability to quantify and communicate performance impact
Claims Director in London employer: IPS Group
Contact Detail:
IPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Claims Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership stories. Think about times you’ve driven performance or improved customer outcomes in previous roles. We want to hear how you’ve made a real impact!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to make decisions in past positions. This is key for a strategic role like Claims Director, so let’s highlight your ability to drive smarter, faster decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Claims Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Claims Director. Highlight your experience in leading motor claims operations and any strategic transformations you've been part of. We want to see how your background aligns with our needs!
Showcase Your Leadership Skills: In your application, don’t just list your roles; tell us about your leadership style and how you've built high-performing teams. We’re keen on seeing examples of how you’ve fostered innovation and continuous improvement in your previous positions.
Use Data to Your Advantage: Since we love data-driven decisions, include specific metrics or outcomes from your past roles that demonstrate your analytical mindset. Show us how you’ve used insights to improve performance and customer experience in motor claims.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at IPS Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of motor claims operations. Understand the latest trends, best practices, and regulatory standards in the industry. This will not only show your expertise but also demonstrate your commitment to staying ahead in a tech-driven environment.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in building high-performing teams. Think about times when you’ve fostered innovation or driven performance improvements. Be ready to discuss how you can apply these skills to lead the claims team effectively.
✨Data is Your Best Friend
Since this role involves using data to drive decisions, come prepared with examples of how you've used data analytics in past roles. Discuss specific metrics you’ve improved and how those changes impacted customer outcomes and operational efficiency.
✨Collaborate and Communicate
Emphasise your ability to collaborate with various internal teams like Product, Data, and Technology. Prepare to discuss how you’ve successfully worked across departments in the past and how you plan to continue fostering those relationships to enhance the claims process.
