Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and grow high-value client relationships in the contingent labour market.
- Company: Dynamic company focused on professional services with a hybrid work culture.
- Benefits: Competitive salary, private healthcare, strong pension, and 25 days holiday.
- Why this job: Make a real impact by driving revenue growth and leading a talented team.
- Qualifications: Proven experience in account management and a strong background in recruitment or workforce solutions.
- Other info: Enjoy a supportive environment with opportunities for professional development.
This is a senior leadership role for someone who understands the contingent labour market and knows how to build, protect, and grow high-value client relationships. You will take ownership of a portfolio of strategic B2B clients, acting as the commercial lead across service delivery, retention, and revenue growth.
Alongside this, you will lead and develop a small account management function, setting the standard for how clients are engaged, reviewed, and retained. The role sits at the intersection of commercial strategy, client success, and service delivery. You will work closely with technical and operational teams to ensure clients receive a consistent, high-quality, insight-led service, while identifying opportunities to expand relationships through cross-sell and up-sell.
This position is well suited to someone who has operated in recruitment, managed services, IR35/off-payroll, or wider contingent workforce solutions, and is comfortable being the senior commercial presence with clients.
Role:- Own and develop senior relationships with key contingent labour and compliance clients
- Drive revenue growth through retention, expansion, and value-led commercial conversations
- Lead, coach, and develop an account management team
- Embed consistent account management and client review frameworks
- Act as the senior escalation point for key accounts
- Provide commercial reporting and insight to senior leadership
- Proven senior account management or client success leadership experience
- Strong background in the contingent labour, recruitment, or workforce solutions market
- Commercially sharp, with a track record of growing revenue from existing clients
- Confident leading senior stakeholder conversations
- Experience managing or mentoring client-facing teams
- Comfortable working across legal, technical, and delivery environments
- Exposure to IR35, off-payroll working, contractor compliance, or professional services
- Experience within recruitment, insurance, tax, or consultancy environments
- Hybrid working (3 days office-based in Leicestershire)
- Competitive salary and benefits package
- Private healthcare
- Strong pension
- 25 days holiday plus bank holidays
- Wellbeing allowance
- Free on-site parking
Head of Account Management in Leicester employer: IPS Group
Contact Detail:
IPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Account Management in Leicester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the contingent labour and recruitment space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing client relationships and driving revenue growth. Use specific examples from your past roles to demonstrate how you've successfully navigated similar challenges.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. Understand their needs and think about how you can add value. This will not only help you answer questions confidently but also show that you're genuinely interested in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can lead and grow client relationships. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream job!
We think you need these skills to ace Head of Account Management in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Account Management. Highlight your experience in the contingent labour market and any relevant achievements that showcase your ability to build and grow client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this senior leadership role. Share specific examples of how you've driven revenue growth and led teams in the past.
Showcase Your Commercial Acumen: We want to see your commercial sharpness! In your application, mention any strategies you've implemented that have successfully expanded client relationships or improved service delivery.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IPS Group
✨Know Your Contingent Labour Stuff
Make sure you brush up on your knowledge of the contingent labour market. Understand the latest trends, challenges, and opportunities in this space. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also passionate about it.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained high-value client relationships in the past. Think about specific strategies you've used to drive retention and revenue growth. This will demonstrate your ability to take ownership of client portfolios effectively.
✨Lead with Confidence
As a senior leader, you'll need to exhibit strong leadership qualities. Be ready to discuss your experience in leading and developing teams. Share how you've coached others to achieve their best and how you set standards for client engagement and retention.
✨Be Ready for Commercial Conversations
Expect to engage in discussions about commercial strategy and revenue growth. Prepare to talk about how you've driven value-led conversations with clients in the past. Highlight your ability to identify cross-sell and up-sell opportunities, as this is crucial for the role.
