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- Tasks: Lead and improve the performance of property and motor claims operations.
- Company: Join a leading provider of claims services with a focus on innovation.
- Benefits: Competitive salary up to £80k, flexible working options, and career development opportunities.
- Why this job: Make a real impact by enhancing customer outcomes and operational efficiency.
- Qualifications: Extensive claims experience and strong leadership skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 48000 - 64000 £ per year.
IPS is supporting a leading provider of claims services in their search for a Head of Claims Solutions. This is a senior operational role responsible for the end-to-end performance of property and motor claims, and the broader claims function. This is a hands-on leadership role, focused on improving delivery, resolving operational challenges early, and continuously raising standards across the claims operation. The role exists to ensure high-quality outcomes for clients while meeting business and regulatory objectives.
You will oversee performance across multiple areas including customer service, claims cost management, compliance, and operational efficiency. Continuous improvement is a key part of the role, reviewing processes, systems, and workflows to ensure the operation remains effective and scalable.
People leadership is central to the position. You will manage and develop a team of claims professionals, fostering engagement, building capability, managing performance, and supporting career progression. The role also involves working closely with internal and external stakeholders, providing insight, reporting, and support to shape ongoing operational improvements and strengthen relationships.
The ideal candidate will bring extensive claims experience, strong operational leadership, and the ability to deliver consistent results while balancing customer outcomes, compliance, and cost control. You will be proactive, solutions-focused, and confident in influencing across teams to drive performance improvements.
Head of Claims Solutions in Leeds employer: IPS Group
Contact Detail:
IPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Claims Solutions in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the claims industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its claims processes. Show them you’re not just another candidate; demonstrate your understanding of their operations and how you can improve them.
✨Tip Number 3
Practice your leadership pitch! As a Head of Claims Solutions, you’ll need to showcase your people management skills. Be ready to discuss how you've developed teams and driven performance improvements in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Claims Solutions in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Claims Solutions role. Highlight your relevant experience in claims management and operational leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved processes or led teams in the past, as we love a good success story.
Showcase Your Leadership Skills: Since people leadership is central to this role, make sure to highlight your experience in managing and developing teams. We’re looking for someone who can foster engagement and support career progression, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IPS Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property and motor claims. Understand the end-to-end process and be ready to discuss how you've improved delivery or resolved operational challenges in the past. This will show that you're not just familiar with the role but also passionate about driving performance.
✨Showcase Your Leadership Skills
As a Head of Claims Solutions, people leadership is key. Prepare examples of how you've managed and developed teams in previous roles. Think about specific instances where you've fostered engagement or supported career progression, as this will demonstrate your capability to lead effectively.
✨Be Solutions-Focused
This role requires a proactive approach to problem-solving. Come prepared with examples of how you've tackled operational challenges and implemented continuous improvements. Highlight your ability to influence across teams and drive performance enhancements, as this will resonate well with the interviewers.
✨Engage with Stakeholders
Since you'll be working closely with internal and external stakeholders, think about how you've built relationships in the past. Be ready to discuss how you've provided insights and support to shape operational improvements. This will show that you understand the importance of collaboration in achieving high-quality outcomes.
