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- Tasks: Lead digital transformation initiatives to enhance customer experience and operational efficiency in claims.
- Company: Join a leading global insurer with a focus on innovation and technology.
- Benefits: Competitive salary up to £90k, 25% bonus, and excellent benefits.
- Why this job: Make a real impact by driving digital change in the insurance industry.
- Qualifications: Strong background in claims operations and experience in digital transformation.
- Other info: Collaborative environment with opportunities to influence senior stakeholders.
The predicted salary is between 54000 - 126000 £ per year.
IPS is supporting a leading Global Insurer in their search for a Digital Transformation Claims Leader to join the UK Claims Leadership team. This is a high-profile role for someone who excels in driving digital transformation, improving customer experience, and enhancing operational efficiency within insurance claims.
Reporting to the Claims Director and Chief Claims Officer, you will lead the strategy and delivery of digital initiatives across the UK Claims function. Acting as the bridge between Claims and Technology, you will identify opportunities to streamline processes, implement best-in-class systems, and introduce innovative digital solutions. You will work closely with senior stakeholders across Claims, IT, and other business units to develop and execute a clear digital roadmap, ensuring initiatives are successfully delivered and embedded across the function.
Change management will be a key element of the role, as you drive adoption across the Claims team, ensuring colleagues understand, embrace, and gain real value from new digital tools and processes. You will also monitor and measure performance, ensuring all initiatives meet governance, regulatory, and business requirements.
The ideal candidate will bring a strong claims operations background combined with proven experience delivering digital transformation in complex environments. You will have the ability to influence senior stakeholders, collaborate across functions, and make a tangible impact on both customer experience and operational performance.
Digital Transformation Claims Leader in Leeds employer: IPS Group
Contact Detail:
IPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Transformation Claims Leader in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in digital transformation and claims management. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating how you've driven change and improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Transformation Claims Leader in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Transformation Claims Leader. Highlight your experience in digital transformation and claims operations, and don’t forget to mention any specific projects that showcase your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share your passion for improving customer experience and operational efficiency, and how you’ve successfully led similar initiatives in the past.
Showcase Your Change Management Skills: Since change management is key in this role, make sure to include examples of how you've driven adoption of new tools and processes in previous positions. We want to see how you’ve helped teams embrace change and improve their workflows.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IPS Group
✨Know Your Digital Transformation Stuff
Make sure you brush up on the latest trends and technologies in digital transformation, especially within the insurance sector. Be ready to discuss specific examples of how you've driven change in previous roles, as this will show your expertise and passion for the field.
✨Understand the Claims Process
Familiarise yourself with the claims process and the challenges faced by claims teams. This knowledge will help you articulate how you can improve operational efficiency and enhance customer experience, which are key aspects of the role.
✨Prepare for Stakeholder Engagement
Since you'll be working closely with senior stakeholders, think about how you can demonstrate your influencing skills. Prepare examples of how you've successfully collaborated across functions and gained buy-in for digital initiatives in the past.
✨Showcase Change Management Skills
Change management is crucial for this role, so be ready to discuss your approach to driving adoption of new tools and processes. Share specific strategies you've used to ensure teams embrace change and see the value in digital solutions.
