At a Glance
- Tasks: Lead and manage client relationships while overseeing a high-performing team.
- Company: Independent firm in Wakefield with a focus on growth and development.
- Benefits: 35-hour work week, 25 days annual leave, and professional development opportunities.
- Other info: Join a dynamic environment with a commitment to continuous improvement.
- Why this job: Make a real impact by advising clients and leading a talented team.
- Qualifications: Experience in client management, compliance, and strong leadership skills.
The predicted salary is between 50000 - 60000 € per year.
We have an exciting new opportunity for a Head of Business Services to join a growing, independent firm in Wakefield. As the Head of Business Services, you will be responsible for:
- Acting as the primary contact for Business Services, managing client relationships, team input, and escalated issues.
- Managing a portfolio of clients, ensuring high standards of service.
- Overseeing payroll delivery and holding overall responsibility for personal tax.
- Ensuring compliance with regulatory requirements, including onboarding and AML.
- Advising clients on commercial and tax matters, identifying needs and solutions.
- Handling fee negotiations, billing accuracy, and time/cost recovery.
- Leading, mentoring, and developing team members, fostering a high-performance culture.
- Allocating work and maintaining high technical standards across the team.
- Supporting development of apprentices and trainees, ensuring progress toward qualifications.
- Contributing to strategic planning and continuous improvement initiatives.
- Maximising use of IT systems (Sage, Xero, CCH, MS Office).
- Ensuring adherence to CPD and internal training programmes.
To qualify for this Head of Business Services role, ideally you should meet the following:
- Experience managing your own portfolio of clients and overseeing staff.
- Thorough expertise in key areas of regulation, compliance and risk oversight.
- Strong commercial acumen and insight, understands a diverse range of client sectors.
- An experienced people manager, adept at leading and mentoring a team, effectively delegating tasks and managing workflow, driving team performance and professional development, and promoting a positive and accountable team culture.
- Excellent written and verbal communicator producing clear verbal and written communication for both colleagues and clients with experience of professional report writing and proposal development.
- Skilled in the use of Excel and Microsoft Office. CCH experience is desirable but not essential.
- ACA or ACCA qualified.
Whats on offer? 35 hr working week 25 days annual leave +
Head of Business Services employer: IPS Group
Join a dynamic and independent firm in Wakefield as the Head of Business Services, where you will thrive in a supportive work culture that prioritises employee growth and development. With a 35-hour working week, generous annual leave, and a commitment to mentoring and training, this role offers a unique opportunity to lead a high-performing team while enjoying a balanced work-life environment. The firm values innovation and compliance, ensuring you can make a meaningful impact on client relationships and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Business Services role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your experience managing client portfolios and leading teams aligns with their needs. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Head of Business Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Business Services role. Highlight your experience managing client portfolios and leading teams, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in client management and team leadership. We love a good story that showcases your skills!
Showcase Your Communication Skills:Since excellent communication is crucial for this position, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at IPS Group
✨Know Your Stuff
Make sure you brush up on your knowledge of compliance, regulation, and risk oversight. Be ready to discuss your experience managing client portfolios and how you've handled escalated issues in the past. This will show that you’re not just familiar with the concepts but have practical experience too.
✨Showcase Your Leadership Skills
As a Head of Business Services, you'll be leading a team. Prepare examples of how you've mentored and developed team members in previous roles. Highlight specific instances where your leadership made a difference, whether it was through delegating tasks effectively or fostering a positive team culture.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complex tax matters or compliance issues, so being able to break these down into understandable terms will impress your interviewers.
✨Be Tech-Savvy
Familiarise yourself with the IT systems mentioned in the job description, like Sage, Xero, and CCH. If you have experience with these tools, be prepared to discuss how you've used them to improve efficiency or accuracy in your previous roles. If not, showing a willingness to learn can also go a long way!
