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- Tasks: Lead and manage client relationships while overseeing a high-performing team.
- Company: Growing independent firm in Wakefield with a focus on business services.
- Benefits: Flexible working, 25 days leave, free parking, and competitive salary.
- Other info: Join a supportive culture with opportunities for professional growth and development.
- Why this job: Make a real impact by advising clients and developing your team in a dynamic environment.
- Qualifications: Experience in client management, strong leadership skills, and ACA or ACCA qualified.
The predicted salary is between 65000 - 75000 £ per year.
We have an exciting new opportunity for a Head of Business Services to join a growing, independent firm in Wakefield. As the Head of Business Services, you will be responsible for:
- Acting as the primary contact for Business Services, managing client relationships, team input, and escalated issues.
- Managing a portfolio of clients, ensuring high standards of service.
- Overseeing payroll delivery and holding overall responsibility for personal tax.
- Ensuring compliance with regulatory requirements, including onboarding and AML.
- Advising clients on commercial and tax matters, identifying needs and solutions.
- Handling fee negotiations, billing accuracy, and time/cost recovery.
- Leading, mentoring, and developing team members, fostering a high-performance culture.
- Allocating work and maintaining high technical standards across the team.
- Supporting development of apprentices and trainees, ensuring progress toward qualifications.
- Contributing to strategic planning and continuous improvement initiatives.
- Maximising use of IT systems (Sage, Xero, CCH, MS Office).
- Ensuring adherence to CPD and internal training programmes.
To qualify for this role, ideally you should meet the following:
- Experience managing your own portfolio of clients and overseeing staff.
- Thorough expertise in key areas of regulation, compliance and risk oversight.
- Strong commercial acumen and insight, understands a diverse range of client sectors.
- An experienced people manager, adept at leading and mentoring a team, effectively delegating tasks and managing workflow, driving team performance and professional development, and promoting a positive and accountable team culture.
- Excellent written and verbal communicator producing clear verbal and written communication for both colleagues and clients with experience of professional report writing and proposal development.
- Skilled in the use of Excel and Microsoft Office.
- CCH experience is desirable but not essential.
- ACA or ACCA qualified.
What's on offer?
- 35 hr working week
- 25 days annual leave + bank holidays
- Flexible working options
- Free parking
- Death in Service cover
- Reward and recognition program
- Salary from £65,000 to £75,000
If you are interested in this opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance.
Head of Business Services employer: IPS Group
Contact Detail:
IPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Business Services role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their client base and the services they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing client portfolios and leading teams. Highlight your commercial acumen and how you've successfully navigated compliance and regulatory challenges in the past.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Head of Business Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Business Services role. Highlight your experience managing client portfolios and leading teams, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since excellent written communication is crucial for this role, ensure your application is clear and professional. Use concise language and structure your documents well. Remember, we’re looking for someone who can produce top-notch reports and proposals!
Demonstrate Your Commercial Acumen: In your application, don’t forget to mention your understanding of commercial and tax matters. Share examples of how you've identified client needs and provided solutions in the past. This will show us you have the insight we need for this position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IPS Group
✨Know Your Stuff
Make sure you brush up on your knowledge of compliance, regulation, and risk oversight. Be ready to discuss your experience managing client portfolios and how you've handled escalated issues in the past. This will show that you’re not just familiar with the role but have practical insights to share.
✨Showcase Your Leadership Skills
As a Head of Business Services, you'll be leading a team. Prepare examples of how you've mentored and developed team members before. Think about specific instances where you’ve fostered a high-performance culture or effectively delegated tasks to drive results.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a brief report or proposal to demonstrate your professional writing skills during the interview.
✨Be Tech-Savvy
Familiarise yourself with the IT systems mentioned in the job description, like Sage, Xero, and CCH. If you have experience with these tools, be ready to discuss how you've maximised their use in previous roles. If not, show your willingness to learn and adapt quickly.