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- Tasks: Manage and investigate third-party Liability claims with autonomy and support.
- Company: Join a respected global adjusting practice with a focus on client relationships.
- Benefits: Hybrid working, competitive salary, ongoing professional development, and company car allowance.
- Why this job: Make a real impact in a dynamic role with varied and engaging claims.
- Qualifications: Proven experience in Employers’ and Public Liability claims with strong investigation skills.
- Other info: Enjoy a collaborative environment with opportunities for career growth.
The predicted salary is between 36000 - 66000 £ per year.
If you’re an experienced Liability Adjuster looking for a role where your technical ability is trusted, your judgement respected, and your development supported, this could be the next move for you.
You’ll be joining a well-established Casualty & Liability specialist team handling a varied and engaging portfolio of third-party Liability claims, from straightforward slips and trips through to more complex liability investigations connected with major incidents.
What’s in it for you?
- Hybrid working – a genuine balance between home working and modern city centre offices
- Exposure to a wide range of EL, PL and Product Liability claims
- Autonomy to manage your own caseload with the backing of a respected global adjusting practice
- Opportunities to work collaboratively across Major & Complex Loss, Legal, Property and Specialist teams
- Ongoing professional development and support with qualifications
- A role where client relationships and technical quality genuinely matter
The Role
- Manage a mixed caseload of third-party Liability claims, typically up to £100,000
- Handle claims on both an investigate & report only and cradle-to-grave basis
- Carry out thorough investigations to establish liability, causation and quantum
- Provide clear advice and guidance to policyholders, clients and brokers within agreed timeframes
- Produce high-quality investigation and liability reports
- Manage client expectations while delivering against SLA and KPI requirements
- Work closely with internal specialists to ensure claims are handled efficiently and accurately
- Take ownership of issues, remove barriers in the process and drive claims to settlement or repudiation where appropriate
What we’re looking for
- Proven experience handling Employers’ Liability and Public Liability claims
- Exposure to Product Liability and third-party property damage claims
- Strong investigation skills and confidence writing detailed reports
- Solid understanding of the UK insurance market
- Technically competent with a pragmatic, commercial approach
- Comfortable working to client SLAs, productivity and quality standards
- Confident using claims systems, scoping software and handheld devices
- Strong negotiation skills and a customer-focused mindset
- Flexible to travel regionally, with occasional overnight stays
- Full UK driving licence
Liability Loss Adjuster - Midlands in Birmingham employer: IPS Group
Contact Detail:
IPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liability Loss Adjuster - Midlands in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in liability claims. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with Employers’ Liability and Public Liability claims. We want you to shine when they ask about your investigation skills!
✨Tip Number 3
Showcase your negotiation skills during interviews. Think of examples where you've successfully managed client expectations or resolved issues. This will demonstrate your customer-focused mindset and ability to drive claims to settlement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Liability Loss Adjuster - Midlands in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Liability Adjuster role. Highlight your experience with Employers’ and Public Liability claims, and don’t forget to mention any relevant qualifications or skills that match what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your investigation skills and how you’ve successfully managed claims in the past.
Showcase Your Technical Skills: We want to see your technical competence! Be sure to include any experience you have with claims systems and scoping software. This will show us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IPS Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employers’ Liability and Public Liability claims. Be ready to discuss specific cases you've handled, focusing on your investigation techniques and the outcomes. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Investigation Skills
Prepare to talk about your approach to conducting thorough investigations. Think of examples where your attention to detail made a difference in establishing liability or causation. This is crucial for the role, so highlight your ability to produce high-quality reports.
✨Demonstrate Your Client Management Skills
Since managing client expectations is key, come equipped with examples of how you've successfully navigated challenging situations. Discuss how you’ve communicated effectively with policyholders and brokers, ensuring everyone is on the same page while meeting SLAs.
✨Be Ready for Technical Questions
Expect questions that test your understanding of the UK insurance market and claims systems. Brush up on relevant software and tools you’ve used in the past. Showing confidence in your technical abilities will reassure them that you can hit the ground running.
