At a Glance
- Tasks: Lead and improve the performance of property and motor claims operations.
- Company: Join a leading provider of claims services with a focus on innovation.
- Benefits: Competitive salary up to £80k, flexible working options, and career development opportunities.
- Why this job: Make a real impact by enhancing customer outcomes and operational efficiency.
- Qualifications: Extensive claims experience and strong leadership skills required.
- Other info: Dynamic role with opportunities for team development and engagement.
The predicted salary is between 64000 - 96000 £ per year.
Overview
Salary up to 80k with some movement. Location: UK (Leeds / Remote)
IPS is supporting a leading provider of claims services in their search for a Head of Claims Solutions. This is a senior operational role responsible for the end-to-end performance of property and motor claims, and the broader claims function. This is a hands-on leadership role, focused on improving delivery, resolving operational challenges early, and continuously raising standards across the claims operation. The role exists to ensure high-quality outcomes for clients while meeting business and regulatory objectives.
Responsibilities
- Oversee performance across multiple areas including customer service, claims cost management, compliance, and operational efficiency.
- Lead continuous improvement by reviewing processes, systems, and workflows to ensure the operation remains effective and scalable.
- Provide insight, reporting, and support to shape ongoing operational improvements and strengthen relationships with internal and external stakeholders.
- Lead, manage, and develop a team of claims professionals, fostering engagement, building capability, managing performance, and supporting career progression.
Qualifications / What we’re looking for
- Extensive claims experience with strong operational leadership.
- Ability to deliver consistent results while balancing customer outcomes, compliance, and cost control.
- Proactive, solutions-focused, and able to influence across teams to drive performance improvements.
Head of Claims Solutions in Leeds employer: IPS Group Limited
Contact Detail:
IPS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Claims Solutions in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the claims industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Be ready to discuss how your experience aligns with their needs, especially around operational efficiency and customer outcomes. Show them you’re the solution they’ve been searching for!
✨Tip Number 3
Don’t just wait for job postings! Reach out directly to companies you admire, like IPS, and express your interest in potential roles. A proactive approach can set you apart from the crowd.
✨Tip Number 4
When you find a role that excites you, apply through our website! Tailor your application to highlight your leadership skills and experience in claims management. Let’s get you that interview!
We think you need these skills to ace Head of Claims Solutions in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Claims Solutions role. Highlight your extensive claims experience and operational leadership skills. We want to see how your background aligns with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've improved delivery and resolved operational challenges in the past.
Showcase Your Leadership Style: In your application, let us know about your leadership style and how you develop teams. We’re looking for someone who can foster engagement and support career progression, so share any relevant experiences that demonstrate this.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at IPS Group Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property and motor claims. Understand the end-to-end process and be ready to discuss how you've improved delivery or resolved operational challenges in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving performance improvements. Think about specific situations where you fostered engagement or supported career progression for your team members.
✨Be Solutions-Focused
Demonstrate your proactive approach by discussing how you've tackled compliance issues or operational inefficiencies. Be ready to share insights on how you can influence cross-team collaboration to enhance overall performance.
✨Engage with Stakeholders
Think about how you've built relationships with both internal and external stakeholders. Prepare to discuss your strategies for strengthening these connections and how they contributed to successful outcomes in your previous roles.